Bob Lanphere's Beaverton Honda

Happppppppppppy Customer!! Bought a honda civic a month ago from Bob Lanphere's Beaverton Honda.Really happy with the deal. Great customer service,best price.. best support rig Bought a honda civic a month ago from Bob Lanphere's Beaverton Honda.Really happy with the deal. Great customer service,best price.. best support right from the beginning in answering all my queries. Thank you Carol and Beaverton Honda for the tremendous customer friendly service. More

Great Consultant Larry was very helpful all the time while visiting. I came to get an estimate of my Accord for possible vehicle trade for new one. Larry did his best Larry was very helpful all the time while visiting. I came to get an estimate of my Accord for possible vehicle trade for new one. Larry did his best to make me feel comfortable and not pushing into something I wasn't ready to do (for example to make the trade happen even after the estimate of my car was lower then expected). I'd recommend this guy to my friend. Thank you. More

Great experience We are new to Portland, moved from the beautiful California Napa Valley 3 years ago this summer. I attempted to get to work every day of last years S We are new to Portland, moved from the beautiful California Napa Valley 3 years ago this summer. I attempted to get to work every day of last years Snow-oppolis, and made it all but the last day when it was icy. However, the driving was a challenge to this California girl. I vowed then, that I would have a 4WD vehicle before the next winter. That being said, I am a "height-challenged" person, presently 4'11" and shrinking as I age. I was interested in the Honda CRV, it has an excellent safety rating, so my husband and I stopped at your dealership a couple of weeks ago to learn all about the vehicle. Sebastian answered every questions we could think of for over an hour. We heard about all the options, and estimated how much money it would cost. But I refrained from driving it, because I had not saved enough money yet. Well, I had to come last Saturday and see if "it fit". Met Mirna on her first day of work, and she took us for a test drive. It was a Heavenly vehicle, with everything a girl could hope for. It was an easy sell for Mirna, because Sebastian had answered all our questions already! We learned about her while we waited for the finance guys to work their magic, and two things occurred. She agreed to consider a career in nursing (both my husband and I are RNs) and she revealed it was her first day as a US Citizen. Congratulations to our new American!!! Since Mirna was new to this dealership, a young Tigard man named Kyle provided his expertise at getting the vehicle ready to roll. There was a little difficult getting my phone to hook to the blue tooth, and out came Big John - what a delight. If I could, I would have brought him home with me just to enjoy his soothing voice and calm demeanor. Oh, and I named my car "Azi". Yes, I name ALL my vehicles, doesn't everyone? It is after Linda Azrak, your young, bubbly "finance lady". You see, Azi's color is Mountain Air, which is a lovely shade of blue - and Azrak is Syrian for blue. Hence, I have nicknamed my blue car after Linda!! Thanks for the wonderful car buying experience - we will be back, and we will recommend you to everyone! Ralph & Elaine Boomer "The Baby Boomers" More

Great service I went into Honda not expecting to buy at car at all. I had a subaru and was happy with it, but after my visit i was impressed with how thorough Jon S I went into Honda not expecting to buy at car at all. I had a subaru and was happy with it, but after my visit i was impressed with how thorough Jon Stevens was with what I was looking for in a new car. By the end of the day I had traded in my Subaru and was driving in my brand new beautiful Honda Accord. I could not be happier with the car and the experience at the dealership. Thanks so much Jon! More

Salesperson experience I purchased a CRV LX through Jake W. I had never relished the experience of making a necessary purchase such as a car, I saw going to a dealer showroo I purchased a CRV LX through Jake W. I had never relished the experience of making a necessary purchase such as a car, I saw going to a dealer showroom as a necessary evil, and would only hope the time spent there would not be long...choose the car, HOPE there would be no haggling, sign the docs, and drive away in my new purchase. In Jake W. I found the 'initial vehicle sales phase' aspect of the of this experience refreshingly surprising, and pleasant. Jake was professional, NOT overbearing, and very easy to work with. Further, when I had questions or issues after the sale was complete, and I'd email him to express these concerns, he made every effort to contact me as soon as he could, by either telephone or email, and this he did on multiple occasions. With regard to my recommending Beaverton Honda, I seleted yes, SOLELY on the basis of my buying experience with Jake W. In my mind, he represents all the positive aspects of the meaning , 'customer service.' More

Great Customer Service After The Sale One of the many things that sets of this dealership is their desire to make the whole experience as pleasant as they can. To remove some of the angst One of the many things that sets of this dealership is their desire to make the whole experience as pleasant as they can. To remove some of the angst that normally would accompany buying a car - especially a used car - they provide a 5 day money back guarantee if for any reason you are not satisfied with the purchase. I suspect their efforts to make the vehicle as mechanically sound as they can, emboldens them with confidence that their sales will stay sold! In the experience my wife and I just had with the purchase of a used car, after a couple of days, the check engine light and anti-skid lights came on. Of course, this was cause for concern. When called, the dealership was immediate in their actions. They came to Vancouver to pick-up the car and brought it back to the shop to remedy all issues. Once done, they brought it back to our Vancouver home to relieve us of any burden. Can I recommend? You bet! More

Service Just wanted to say what a great job Liberty Banry and the crew did at the service dept, they got me in early and made me feel very welcome. Thanks aga Just wanted to say what a great job Liberty Banry and the crew did at the service dept, they got me in early and made me feel very welcome. Thanks again. More

Excellent service! I had a long list of items to have serviced on my Honda Odyssey. Jonah was very attentive and brought up a service recall that I was unaware of and ha I had a long list of items to have serviced on my Honda Odyssey. Jonah was very attentive and brought up a service recall that I was unaware of and had that fixed as well. Since the service time was going to take longer than I had, he offered me a complimentary rental car for the day! That really helped me out, while getting all the services completed in one day. He clearly explained all the services that were being done, the importance of each, gave me several discounts!!!, and kept me posted during the day of the progress on my vehicle. I can't thank Jonah enough for making this such a positive experience, saving me some money, and giving me the rental for the day! More

Basic oil and tire service Overall, I am extremely happy with the service I have received at Bob Lanphere's Beaverton Honda. The last trip I had for a basic oil and tire rotatio Overall, I am extremely happy with the service I have received at Bob Lanphere's Beaverton Honda. The last trip I had for a basic oil and tire rotation service was quick and high quality. Jonah was a pleasant person to interact with and very professional. I would recommend the service center and Jonah, in particular. Thank you! More