Bob Lanphere's Beaverton Honda

Brought my car in to be detailed and they destroyed my car seats and returned the car to me with white cleaner residue literally everywhere. Not to mention the took my floor mats. I brought it back to car seats and returned the car to me with white cleaner residue literally everywhere. Not to mention the took my floor mats. I brought it back to be fixed since the car was so disgusting. They managed to clean off most of the residue from the cleaner but they didn’t do anything to the seats. Now even weeks later if I try to wipe down my seats with a wet rag the detergent that they left in there bubbles up and foams. Any little drop of water from the rain leaves marks on the seats from all the detergent. It’s disgusting. And they basically told me, to bad there is nothing we can do. It’s just ridiculous that you bring a car in for a detail and get it back looking worse than it did before. Now I’m looking at having to pay $2500 to have my seats redone. But I guess at least they found my floor mats and gave them back to me. I have been bringing my car here since I bought it at the end of 2015, the service has been declining since 2020 and this was just the xxxx show to top it all off. so after 7+ years as a customer I don’t think I will ever go back. I also don’t recommend that anyone Else go here for service. More

Been in sales for +10 years but never seen unprofessional (lack of product knowledge) and impolite sales team like this. Think COVID and limited supply changed attitudes of dealerships how they treat custome (lack of product knowledge) and impolite sales team like this. Think COVID and limited supply changed attitudes of dealerships how they treat customers. Needs better training. More

We had such a GREAT experience working with Erick Batres! He was extremely patient, explained EVERYTHING in detail, and truly helped us out with what we needed. We stopped by ONCE at this dealer ONLY and dec He was extremely patient, explained EVERYTHING in detail, and truly helped us out with what we needed. We stopped by ONCE at this dealer ONLY and decided to make our purchase that same day: that tells you how easy and frustration-free was to work with Erick. Thank you! 😀 More

Not as “spectacular” as the Beaverton Toyota Dealership but one must realize that a Honda is actually a “Glorified” Motorcycle (much like Trump was a misdirected POTUS)… however a Toyota is the Japanese Im but one must realize that a Honda is actually a “Glorified” Motorcycle (much like Trump was a misdirected POTUS)… however a Toyota is the Japanese Improved PAR NONE 20th and 21st Century version of a FORD Model T motor vehicle! Ron Chirrick is the most patient and personable car sales associate my Wife and I have ever worked with. He really knows appropriate and useful information (and NO Bee Esz) about the merchandise he is selling! Ron Lamphere is a Portland Legend and Ron is dutily and justly providing All Honda buyers his Top Drawer Talent! Truthfully we purchased 2 Toyotas in Beaverton with the Helpful Assistance of Ron Chirrick and would have asked for Ron if we chose to go for a Third Toyota but for now we plan to see what Ron Chirrick suggests from an all Electric Honda! More

I came in yesterday looking for help with getting my phone to pair with my CRV's infotainment center. Manny so courteously came to show me what needs to be done. He was patient, diligent, kind, professi phone to pair with my CRV's infotainment center. Manny so courteously came to show me what needs to be done. He was patient, diligent, kind, professional, and helpful. I truly appreciated his time and really feel he deserves the accolades for taking the time to help when he could have been taking other customers for more 'important' things. He didn't rush nor did he make me feel like an idiot for not understanding the technology. Thank you Manny!!! All around nice guy. In gratitude. More