Bob Lanphere's Beaverton Honda

Brian made our used car purchase easy and fun! Everyone was super nice and helpful. Didn’t feel pressured and would do business here again! Brian even drove our new car back to our home so we did Everyone was super nice and helpful. Didn’t feel pressured and would do business here again! Brian even drove our new car back to our home so we didn’t have to make another trip! More

Honda fan The staff are very friendly and informative. They are also efficient both on handling the documents and presenting the car. I bought three cars from The staff are very friendly and informative. They are also efficient both on handling the documents and presenting the car. I bought three cars from them. More

Great service, quick and easy. Christopher Stegriy was beyond helpful and very friendly. My Honda civic got a flat tire and I was expecting the whole repair to be a huge process alt Christopher Stegriy was beyond helpful and very friendly. My Honda civic got a flat tire and I was expecting the whole repair to be a huge process although he made it very quick and simple. He kept me updated every step of the way and was able to repair the tire. I was expecting to pay a lot but walked out paying nothing at all. This was some of the best customer service I have experienced! Christopher definately made my experience with Honda an outstanding one. Makes me feel relieved I chose Bob Lanphere's! More

Very satisfied Great experience, worked only with salesman Kyle Walker in the Newberg location. Fast efficient and informed. They even stayed late on a Sunday to c Great experience, worked only with salesman Kyle Walker in the Newberg location. Fast efficient and informed. They even stayed late on a Sunday to clean up the new purchase and us with a beautiful Dodge Ram pickup. Best part no hassle from one of those horrible finance people. More

Very buyer friendly We shopped at several Honda dealerships no one had the inventory you have and they weren't as customer friendly. We liked only having a one person sta We shopped at several Honda dealerships no one had the inventory you have and they weren't as customer friendly. We liked only having a one person start to completion of purchase More

Awful experience - unprofessional & disorganized. I sold Beaverton Honda a car on 9/3/17. I was told it would take 10 days to receive payment. It took me multiple attempts to contact the check, and wa I sold Beaverton Honda a car on 9/3/17. I was told it would take 10 days to receive payment. It took me multiple attempts to contact the check, and was told: "check is in the mail." In the end, it took over a month, and only due to my diligence in following up was it resolved. The GSM admitted that there were multiple screw-ups, but it doesn't negate the fact they "sat" on money that was owed to me for over two weeks. That's inexcusable. I expected more from Beaverton Honda. And, just as disappointed I was in the dealership's failure to make payment for the car I sold the dealership, is how they failed to find a resolution. More

Excelent Carlos is a good person, his job is amazing, he all time was interesting in us... good job, nice place, thanks for everything... I think that this pla Carlos is a good person, his job is amazing, he all time was interesting in us... good job, nice place, thanks for everything... I think that this place is genial for to buy a car... More

Good experience Purchased an accord. Low pressure environment. Salesman was very helpful. I would purchase a car here again. They have a large selection of hondas. S Purchased an accord. Low pressure environment. Salesman was very helpful. I would purchase a car here again. They have a large selection of hondas. Service area looks nice More

Great sales service! Brian Hilgeman provided excellent service on our recent purchase visit. He helped negotiate a trade and purchase deal that worked out great. Througho Brian Hilgeman provided excellent service on our recent purchase visit. He helped negotiate a trade and purchase deal that worked out great. Throughout the process I felt as if we had an ally in Brian. . Many thanks! More

Horrible experience We just returned home from Bob Lanphere's Beaverton Honda and our entire family is traumatized. We had been working with a sales person named Mike Wal We just returned home from Bob Lanphere's Beaverton Honda and our entire family is traumatized. We had been working with a sales person named Mike Walsh. The experience initially seemed to be low pressure until we asked more questions about the low ball offer for our trade in and was presented with a final offer that we were not interested in. Mike told us we had to listen to him tell us about their warranty options, despite us telling him we are not interested in an extended manufacturer warranty on a Honda (this is always a bad choice with a Honda's-they just don't break down!) We asked several times for our car keys back (which were given to the dealership so that we could have our trade in assessed for value); however, Mike would make another excuse and then return without our keys. We attempted to leave the dealership, but Mike and another male working at the front desk avoided giving us our keys. I had to demand that they give us our keys and upon them doing so, was told, "Fine. Only because your children are here". We will never go back, we will never recommend this dealership, and would suggest never purchasing from this dealership. Steer clear! More