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Bob King Mazda
Winston Salem, NC
240 Reviews
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Showing 240 reviews
July 30, 2014
Juan was top notch! We knew what features we wanted, but Juan did a great job of showing us options and helping us make a decision. He and the entire Bob King team were We knew what features we wanted, but Juan did a great job of showing us options and helping us make a decision. He and the entire Bob King team were friendly, patient and professional throughout the entire experience, even well after closing time! I would definitely recommend Juan as a sales professional and Bob King as a dealership. More
by Sanswisp
July 06, 2014
Zac Perry Review Zac was great sales person to deal with. He went above and beyond to make the car buying experience perfect. Will go see Zac in four to five year Zac was great sales person to deal with. He went above and beyond to make the car buying experience perfect. Will go see Zac in four to five years again for another vehicle. I give Zac five stars no questions asked. THANK YOU ZAC. The Mazda 3 touring edition is a great vehicle. The dealership is clean and all people were friendly. More
by jimndkaren
July 06, 2014
Zach Perry Review Zach was very easy to work with. He kept in touch without being pushy. He was really positive, and always answered our questions fully. I feel like I Zach was very easy to work with. He kept in touch without being pushy. He was really positive, and always answered our questions fully. I feel like I got a good price on the new Mazda 3 I purchased. I wouldn't hesitate to recommend Zach! More
by ncgurl
July 03, 2014
What a great car buying experience! Zach was the most friendly, down to Earth sales person I have ever encountered. I was unsure of what I wanted to buy so he got me out of the heat, ask Zach was the most friendly, down to Earth sales person I have ever encountered. I was unsure of what I wanted to buy so he got me out of the heat, asked me a few questions, and pulled up the car of my dreams on the first try. It was the perfect color, equipment, and overall feel. They gave me a wonderful deal that I could feel good about. Everyone I encountered was over the top nice and went out of their way to help me, make me feel comfortable, and get me feel like the car buying experience was all about me.. and they have great fresh baked cookies. Thank you to all of the staff who helped settle my anxiety about getting a new car. I love it! More
by cindi.ramirez.77
Employees Worked With
Tony
July 03, 2014
Zach is a great sales person! Had a great experience with Zach at Bob King Mazda. Some other areas were lacking, but Zach was great and very, very helpful. I would recommend Zach Had a great experience with Zach at Bob King Mazda. Some other areas were lacking, but Zach was great and very, very helpful. I would recommend Zach if you are looking for a car! More
by brvanwinkle
July 01, 2014
A Great Experience I shopped around for months to find just the right model of the Mazda 3 (Manual, iTouring) at the right price. I spoke with several dealerships in the I shopped around for months to find just the right model of the Mazda 3 (Manual, iTouring) at the right price. I spoke with several dealerships in the surrounding counties and test drove at several places. Ultimately, I ended up buying from Bob King Mazda because of the great communication I had with Zach Perry in the Sales dept. While other places would not move on the price, Bob King was willing to beat their best offers. Above that, Zach was courteous and professional without being pushy, and worked quickly to get a Mazda 3 with the options I wanted transferred in to the dealership. He made the process easy from start to finish, and was very down-to-earth. I'm very pleased with my decision to purchase from Bob King Mazda. Dwayne M. More
by DualLens
June 28, 2014
Excellent Staff! The salesmen were very straightforward, honest, and willing to put in extra effort when my wife and I came in to purchase our new 2014 CX-5. The salesmen were very straightforward, honest, and willing to put in extra effort when my wife and I came in to purchase our new 2014 CX-5. More
by Dgecko2000
Employees Worked With
Lannie Ledford
June 28, 2014
Execellent Customer Service Clarence was an excellent salesman...Listened to everything I was saying, got exactly the vehicle I wanted with all the features I wanted.... very goo Clarence was an excellent salesman...Listened to everything I was saying, got exactly the vehicle I wanted with all the features I wanted.... very good...... More
by prowland60
June 25, 2014
New Mazda CX 5 purchase This is the third Mazda I have purchased from Bob King and the second from Lannie Ledford. He got us a more competitve price on a 2015 CX 5 than on a This is the third Mazda I have purchased from Bob King and the second from Lannie Ledford. He got us a more competitve price on a 2015 CX 5 than on a 2014 from another dealer. Lance Koegal also got us a better interest rate than from my credit union. Good deal all around. Sam McElree More
by smcelree
Employees Worked With
Lannie Ledford, Lance Koegal
June 22, 2014
Very Rude and Unprofessional behavior My husband and I saw the internet ad for a 2013 Mazda Cx5 Gran Touring . Called the dealership to ascertain that the car was still available. Was tol My husband and I saw the internet ad for a 2013 Mazda Cx5 Gran Touring . Called the dealership to ascertain that the car was still available. Was told yes. We also asked about their hours of operation, told Darin Griffith that we were driving from another State 2 hours and 30 mins, but we will be there . We got there about 1 hour 15 mins before closing time. We were introduced to Darin Griffith, who then passed us along to Zachary Taylor. So far so good. The car was in front waiting for us, we examined it and saw it had all the features we wanted. We also noted a scratch on the back lift gate of the car. We were asked if we wanted to drive it. At that moment my husband got a very important call from work. He is in IT and someone needed help to fix a job. So we did the test drive. I liked the features on the car. We got back to the dealership to discuss numbers, or so we thought. Zachary started asking us for our personal information. We asked why and he said he needed to do it for financing. We told him we have been pre-approved by our credit union. He asked how they would get their money, we explained that the credit union gave us a letter confirming this. He stomped off throwing a tantrum, claiming he was confused, like a child. He came back with a form laying out the price of the car, taxes, fees and their doc fees. My husband who was on the phone with his job, asked for paper and wrote down a figure, he was going to negotiate for the car. Zachary took it to the office, Returned in seconds to tell us that the internet price is their best price, they don't negotiate. He then tore up the offer paper, slammed his desk drawer and stomped off. We were left sitting there in awe at what happened. We have never been so rudely treated as customers in any business. We eventually realized we were dismissed, and got up to leave in shock. There was no mention before that the price was fixed. We have always negotiated when purchasing a car, we were never asked about our vehicle, whether we were going to trade or not I am writing this review, because most businesses, pride themselves on their customer service, and this young man and his superior have a lot to learn. We came to take the vehicle home yesterday, if all negotiations worked well. Needless to say, would never recommend this dealership. On the way home , we stopped at the Flow Volkswagen dealership, just down the road and the service we were received from them made up for the lack of it at Bob King Mazda. We will now be purchasing a Volkswagen Tiguan . So thank you for being so rude to us More
by Salona
