Bob King Mazda
Winston Salem, NC
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2016 Miata I understand MazdaUSA was / is limiting on the information they communicated to the dealers on the 2016 Miata launch edition. Why, I do not know. I I understand MazdaUSA was / is limiting on the information they communicated to the dealers on the 2016 Miata launch edition. Why, I do not know. I read Miata forums to get most of my information on the happenings of the launch. Some of that was even accurate. That being said, Burt Heaven, along with Zachary Perry and Keith McKeller, helped me follow the delivery process and be prepared to pick-up my new MX-5 without a hitch. Thanks much. The car is great - better than expected. You have earned my recommendation to others looking for a dealer. Dick Polen More
Shocked at behavior Would not leave remarks, except when my wife requested.a brochure on cx5 in order to read up and see available color schemes was informed by Zach he h Would not leave remarks, except when my wife requested.a brochure on cx5 in order to read up and see available color schemes was informed by Zach he had brochure but we could get it at another dealership, since we had mentioned we were planning to go to another with more on site inventory so she could actually see various interiors, other than mostly black at this dealer lot. Our intent was to simply see more colors not neccesarly buy from other dealer. We had bought two previous cars from Bob King, a Mazda 626, and our current Hyundai (in very good shape which we were trading.). In fact our preference is to buy local, but not now after the very unprofessional and in fact rude treatment from Zach at Bob King Mazda. We will be buying a CX5,but quite doubtful it will be from this dealership. Phillips Adams was fine to work with, but certainly not his boss Zach. More
Went the extra mile for me. I live in Greensboro and I did my share of shopping from Raleigh to Winston Salem and I found my best deal with Keith and Stephanie At Bob King Mazda. I live in Greensboro and I did my share of shopping from Raleigh to Winston Salem and I found my best deal with Keith and Stephanie At Bob King Mazda. I am extremely happy and I would give them 2 big thumbs up. Sierra H. More
Wonderful Experience! We recently purchased a CX 5 from Bob King Mazda. Lannie was wonderful and very knowledgable about the vehicle. We love the CX 5 so far and recommend We recently purchased a CX 5 from Bob King Mazda. Lannie was wonderful and very knowledgable about the vehicle. We love the CX 5 so far and recommend going for a test drive! More
They said it can't be done I wanted to purchase a new car for my wife, we went to several car dealerships and they just could not get where I needed to be on price for my own fi I wanted to purchase a new car for my wife, we went to several car dealerships and they just could not get where I needed to be on price for my own financing...one last shot was with Bob King Mazda. My credit was not that great and I knew I could not get bought through a dealership lender...but after talking with the team that worked my deal, and telling them the situation, they went to work and they proved me wrong!!! They always kept me informed on what they were doing and the progress, not one time did I feel left in the dark...Thanks to the team we now own a 2015 Mazda 3 and Mommy is Happy!!! Thanks Guys! More
Great Service Mark and Tony were extremely helpful in the purchase of my truck. We settled on a great price. My used truck was clean on the inside and outside. Ther Mark and Tony were extremely helpful in the purchase of my truck. We settled on a great price. My used truck was clean on the inside and outside. There were a couple of things that needed to be addressed. Chris Money , Service department got my truck into the service right away and the repairs were taken care of in less time than projected. We purchased our truck within one hour of visiting the dealer. More
False advertising I requested a quote on a Mazda 3 that was listed on the BOB KING MAZDA website for $15,499. The rep sent me an emailing referencing the car priced at I requested a quote on a Mazda 3 that was listed on the BOB KING MAZDA website for $15,499. The rep sent me an emailing referencing the car priced at $15,789. I test drove the vehicle, and then they said the best price they could do was almost $18,000. TYPICAL BAIT AND SWITCH. I provided screen shots to the sales manager and said there was no way they could make money selling the car at that price and I would have to come up over $2500. He was less than helpful. said he "guessed it was a mistake''. Because miracurously by the time I showed up the website was changed. He was really surprised I had screen shots to back up my story. THIS IS WHY I DON'T TRUST CAR DEALERS. Don't do business here, car dealers have no integrity. He should have honored the price advertised. More
Certified pre-owned car purchase experience My husband and I made a 2 day trip to NC from Pittsburgh to help our daughter with a first time car purchase. Cannot say enough about Paul and Keith a My husband and I made a 2 day trip to NC from Pittsburgh to help our daughter with a first time car purchase. Cannot say enough about Paul and Keith and the excellent customer service they provided. I was certain that we wouldn't have enough time and "comfort level" to help her find her "perfect" vehicle in such a short time period. But she did, with our blessing and Paul's help. His laid back, easy going demeanor made it very easy to work with him. Keith checked in on us throughout the evening and was also a pleasure to work with. There are a couple, minor things that need to be addressed with the vehicle, but I have no doubt that they will be taken care of with Paul and Keith "in charge" More
Be careful with CPO cars I bought a Certified preowned mazda 3 from them. The looked brand new, very well waxed, cleaned and polished. I dealt with Juan Mosquera and Bryan Smi I bought a Certified preowned mazda 3 from them. The looked brand new, very well waxed, cleaned and polished. I dealt with Juan Mosquera and Bryan Smith both were really nice and friendly. Except for a couple of issues I am having with my car which should have been taken care of by the CPO inspection. I doubt they actually do the real 150 point inspection My advice to anyone buying a car from them: 1. You have to bargain, and bargain for the final price, they have a $600 charge and a lot of other charges that adds up to the cos of your car. I got $2000 off their list price for a car. Bargain! 2. I relied on the certified preowned warranty did not really check the car well when I was buying it. Well 2 months later my car started to make a squealing sound. Brought it to a dealer (different dealer closer to me) they said it was the serpentine belt and tensioner and gave me a quote of $500. If you look on the CPO brochure, both of these items are on the 150 point inspection. The dealer says it is not covered by the CPO. 3. 6 months later now(i put about 3000 miles on it), my brakes are squealing, have not brought it to the dealer yet but I bet I need new brake pads which they will also tell me is not covered by the CPO. I bought this car about $1000 above market value because of the CPO and the inspections they did on it. But did they? Both the belt and tensioner supposed to be in the 150 points inspection and after only 3000 miles I have had 2 mechanical issues with the car already. Do not rely on the CPO make sure to get the car checked by a mechanic or someone who knows what he is looking at. More
"Awesome Team" Stephanie was excellent. Tony was great!! They did an awesome job getting me into a car that was right for me. Made sure I was staying within my budge Stephanie was excellent. Tony was great!! They did an awesome job getting me into a car that was right for me. Made sure I was staying within my budget and not just putting me into a car to get a sale. Worked very hard from start to finish just to make sure I was totally happy with my purchase. More