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Bob Johnson Ford

Pulaski, NY

4.2
56 Reviews

84 Caprara Dr

Pulaski, NY

13142

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56 Reviews of Bob Johnson Ford

February 03, 2020

Great service , friendly staff they explained all my features on my beautiful explorer platinum. After driving this vehicle I knew that my choice was right and I bought from right dealership More

by Maryann
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito, Kristen Smith, jimmy streibel
Feb 03, 2020 -

Bob Johnson Ford responded

Maryann, thank you for the review! We are so grateful that our team earned your business here at FX Caprara Ford, and it means a lot to know that you enjoyed working with us. We are glad that you enjoy your new vehicle, and we hope to see you again sometime!

December 06, 2019

Dealt with Joel the salesman that hardly new anything about trucks, then when I tried to negotiate the price he brang his bullies out to try and force me to buy that night.so I returned the next day to n More

by Bill
Recommend Dealer
No
Employees Worked With
Joel, Milo, and Curtis
December 03, 2019

Great experience, would recommend too others. Jim was very helpful and understanding, they really took the time to deal with me and made me feel comfortable. More

by Tjfrank91
Recommend Dealer
Yes
Employees Worked With
Jim carbone
Dec 03, 2019 -

Bob Johnson Ford responded

This is great to read! Thank you so much for allowing the FX Caprara Ford an opportunity to assist you. We are so glad that Jim provided helpful service which made your buying experience such a success. Happy travels in your new ride!

October 31, 2019

I highly recommend working with Joel Hawn and Sales manager Milo. Thanks, for getting me into a new F150 at the best price in the area. More

by Chris Platt
Recommend Dealer
Yes
Employees Worked With
Joel Hawn
Nov 01, 2019 -

Bob Johnson Ford responded

Joel and Milo are rockstars, thanks for mentioning them in your review. Congratulations on the purchase of your beautiful, new Ford F-150 from FX Caprara Ford!

September 21, 2019

Perfect All the people there we're great. I've bought two vehicles here and even though I also work here I still have to go through the same processes as ever More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collis
Sep 23, 2019 -

Bob Johnson Ford responded

Hi Keith - Thank you so much for being part of the FX Caprara Ford team! We are so glad to hear that you enjoyed purchasing two vehicles with us. We look forward to our continued relationship.

September 19, 2019

Buying made easy I inquired about a truck I seen on your website, made a call inquiring about it. Within a week and minimal negotiations Chris Collis had me in the tr More

by Joshkelly75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collis
Sep 19, 2019 -

Bob Johnson Ford responded

Thank you for your review of FX Caprara Ford! To buy the truck of your dreams is what makes our job so rewarding and we are honored to have helped you purchase it. Your positive feedback about working with Chris is great to read as well. Thank you for your support and we look forward to your next visit!

September 14, 2019

Joel was amazing We had a good experience at fx Caprara ford with Joel. He went above our expectations. We will buy from this dealership again for our next vehicle More

by Annette tonkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel hawn
Sep 15, 2019 -

Bob Johnson Ford responded

Annette, we’re delighted we could deliver an excellent experience! Thank you for your kind words about Joel and we look forward to working with you again soon. Have a great day! The FX Caprara Ford Team

September 10, 2019

Very good kind and quick service knew his cars. Dealer ship was clean. Smells good to. Good selection of cars and trucks. I will recommend to other people. More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hendricks
Sep 10, 2019 -

Bob Johnson Ford responded

Thank you so much for your recommendation! We love to hear that you enjoyed your recent visit to FX Caprara Ford. If there is anything else we can do to assist you, please let us know.

September 10, 2019

Very poor My Salesman was awesome but I had my truck a week and it sat in the shop for 2 weeks for a oil leak and a bad transfer case and I told them the ujoint More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Sep 13, 2019 -

Bob Johnson Ford responded

Sam - I'm sorry to hear that you are still experiencing issues with your truck. We appreciate your business and certainly want to make things right here. I'm not able to locate your contact information based off this review, so would you please give me a call? Thank you, Michael Long - Sales Manager - 315-298-5114

September 05, 2019

Great deal,better dealer 2nd truck at dealership customer service was awesome in and done and no bs .the financing guy got me an amazing rate and a payment and warranty that m More

by Bart2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith hart
Sep 05, 2019 -

Bob Johnson Ford responded

Thank you for your review of FX Caprara Ford! Your repeat business is greatly appreciated and we hope you are enjoying your new truck, too. Thank you for your kind words about our finance team, too. Hope to see you again soon and happy driving!

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