Bob Johnson Chevrolet - Service Center

brakes installed rotors & pads, front wheels Dropped car at 715am, rented car, got a call around 530pm, pick up tomorrow. Is that good service?, made appt weeks in advance and never was less time Dropped car at 715am, rented car, got a call around 530pm, pick up tomorrow. Is that good service?, made appt weeks in advance and never was less time that normal, I made an appointment, 739 am, 40 cars checking in. You take to many in to provide 100% great results for all. More

Accessory Installation Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very fa Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very factory look installation. I am very satisfied with the work they did. More

Very pleased Everyone is professional and top shelf . The whole experience was made easier because they explained everything in detail . I would recommend Bob John Everyone is professional and top shelf . The whole experience was made easier because they explained everything in detail . I would recommend Bob Johnson to any of my family or friends More

Thorough I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership (thank god)! My experience here was grand with exception of one of the service writers being rude & nasty while intercepting my service writers work in his absence. He showed me to the pay window & handed me my paper work & started to walk away as he did I stopped him & asked if theres anything I should know or anything he should go over & " he stated I dont know you tell me " as he again started to exit ! The ladies at the cashiers windows heard his tone & answers & were offended as I was. However non the less i was referred to a manager who came over with a host of apologies a thanks for your business & a hand shake ! I admit I expected a cleaned vehicle., a car wash, a discount or something maybe even on my next visit but nothing more than an apology . For my first visit definately didn't earn a 5- star rating. After a long day of waiting & more waiting to discuss poor employee behavior....atleast the manager did go over paper work ! Not the perfect visit but they say good helps hard to find. More

Terrible Had an appointment for 9am. Dropped off vehicle at 9am. No update calls were made to me through the day, so I walked back to the shop at 6:30 PM and Had an appointment for 9am. Dropped off vehicle at 9am. No update calls were made to me through the day, so I walked back to the shop at 6:30 PM and the vehicle was not even looked at yet, and there were no rentals available...so I took my car back and left. I was extremely unhappy. Why do you take appointments when you can't even look at the vehicle? Why did I not receive a single call? Why were there no rentals? This was completely unacceptable. The person that I worked with, Sean Carter, just kept saying "I don't know why we couldn't get to it". So I then said "I can't see why I would ever come back here again" and he didn't even do anything to try to fix the situation. We bought our traverse at that location and I expected good service. Didn't happen. This was a complete waste of time. More

Car repair U have a nice car Center but your prices are ridiculous and outrageous. May God have mercy on your souls for extorting customers. However i U have a nice car Center but your prices are ridiculous and outrageous. May God have mercy on your souls for extorting customers. However i did enjoy the professionalism of your staff. More

Bob Johnson Outstanding customer service. Jamalle always helpful, friendly and on-point. Costs always within estimates, and timing within times discussed. Always Outstanding customer service. Jamalle always helpful, friendly and on-point. Costs always within estimates, and timing within times discussed. Always ready to keep you up to date with what they find. Excellent shuttle service. Always confident that my car is fixed and ready for the road. More

Dan was great Dan is always very attentive and keeps me updated on the status of my car. I will always recommend Bob Johnson Chevrolet of Greece to people Dan is always very attentive and keeps me updated on the status of my car. I will always recommend Bob Johnson Chevrolet of Greece to people More

Nerd department very helpful I had a problem with my OnStar account and the young man in the nerds department was very helpful and came into our car and talked with OnStar right a I had a problem with my OnStar account and the young man in the nerds department was very helpful and came into our car and talked with OnStar right along with us. More

I was able to schedule needed service in a reasonable time f It is helpful to have a rental car if you need to leave your vehicle for service. Would be easier if you could reserve a rental when you schedule an a It is helpful to have a rental car if you need to leave your vehicle for service. Would be easier if you could reserve a rental when you schedule an appointment. More