Bob Johnson Chevrolet - Service Center

Customer Service Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealers Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealership I bought my car from did ABSOLUTELY NOTHING to help Bob Johnson said we will take care of you and that they did. They made arrangements to get my car towed there and had a loaner for me to use until it was fixed, they kept in touch with me for the duration and treated me like royalty. The Customer Service I received was Top Flight for the duration on my visit. For sure my next car will be through them. Thank you guys for your care. More

professional but long, Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn’t matter if you have an appointment or not, seems to be very lengthy regardless, More

Tahoe 2019 midnight edition KUDOS to the gentlemen in the body shop detailing department. Attention to detail was demonstrated by the team when my vehicle was serviced. They kep KUDOS to the gentlemen in the body shop detailing department. Attention to detail was demonstrated by the team when my vehicle was serviced. They kept my vehicle inside all day after the work was completed. Stunning and beautiful job well done! More

Customer service The service work on my vehicle was fine, however I would not recommend buying a vehicle from this dealer or financing a vehicle through GM Financial. The service work on my vehicle was fine, however I would not recommend buying a vehicle from this dealer or financing a vehicle through GM Financial. After a year and a half they have still not straightened out the payments we have made. We have proved payments and all we get in return is silence. More

Great Job My car needed a ton of work done; new rotors on the front, alignment, front struts and springs, and rear struts and springs. The guys at BJC got the j My car needed a ton of work done; new rotors on the front, alignment, front struts and springs, and rear struts and springs. The guys at BJC got the job done and it drives like a new car. More

Professional and courteous Andrew and Chris always do a nice job taking care of customers needs in the service area and make sure they are kept informed during the repair proce Andrew and Chris always do a nice job taking care of customers needs in the service area and make sure they are kept informed during the repair process. More

Not serviced yet Brought car in for a recall. Waiting for them to call that the ordered parts are here I cannot give much more of a review Brought car in for a recall. Waiting for them to call that the ordered parts are here I cannot give much more of a review More

Recall work I brought my Volt in for recall work. The device department took care of the issues. The car was ready for pick up right on time and it all went sea I brought my Volt in for recall work. The device department took care of the issues. The car was ready for pick up right on time and it all went seamlessly More

worry free visit We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. More

Have had great service Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat More