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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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June 19, 2019

Amazing! Always a seamless process at Bob Johnson Chevrolet. Brady is an absolute pleasure to work with in sales, and the service department is top notch! More

by STAYFIT0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Schultz
June 19, 2019

Satisfaction guaranteed! Some problems are hard to diagnose Some problems are hard to fix. Sometimes parts are hard to get. Bob Johnson's service team always wins! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Peter Montante
June 18, 2019

Not Amazing but Not Bad Either Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of More

by TraxGuy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Brady Schultz, Christopher Sherlock, Nick Cortese
June 16, 2019

It was good and pretty fast too They have alway been Courteous and friendly and and quick my first oil change was free and my tire Rotated and liked the waiting room More

by tkelly399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Andrew Bisig
June 16, 2019

A/c stopped working Bought from Bob Johnson last spring used really didn't drive it till fall time a/c quit working,didn't bother calling and complaing I knew they would More

by carnut01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pretty sure it was andrew, Andrew Bisig
June 16, 2019

Forgot that my car was there. Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday More

by POWERSLAVE
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
June 16, 2019

Service issues I dropped my car off for an oil change on a Friday afternoon. I called at 9:15 Saturday and a girl told me it wasn’t completed yet but they were worki More

by pine7tree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Sarkis, Willie Williams
June 14, 2019

Terrible Won’t go back again. Bought 2 vehicles within 18 months. Won’t be coming back to buy or service. Service department is terrible and over priced. More

by Bags17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Dan Helmbold
June 13, 2019

Great service! I always feel my car is in good hands there. It's nice to be able to ask questions and feel like I'm being heard. More

by SUSAN.TUROF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
June 12, 2019

Good experience I like the dealership. They are very friendly. I would like to buy another vehicle from them. I like the dealership. Hope to buy a new vehicle soon. More

by Chicag3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Dan Helmbold, Anne Lakis