Back

Bob Johnson Chevrolet - Service Center

Rochester, NY

not yet
rated
1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

Sort by
January 15, 2019

Done in time & good service Oil change, filter,and tire rotation ,had a appointment and in service right away the waiting room was clean and comfortable. The price was reasonabl More

by VICVILLA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
January 15, 2019

Outstanding! Great job fixing the tire on my Malibu! Repair took a little longer than expected but not bad considering it was an unscheduled visit. Thanks! More

by Dianastewart5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cannavino
January 15, 2019

Great experience Service was great I was able to get my vehicle back before promised . Everyone was very nice and polite at the dealership. I have always had a great e More

by RELOCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
January 15, 2019

Chris and Andy are awesome! Chris (service manager) and Andy bisig are by far some of the most helpful people I know. My cars consistently need service for some reason, and they More

by sarabeth.andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Brady Schultz
January 15, 2019

Quick and friendly Again I'm amazed on how well the staff is so proficient and professional Everytime I visit. I can't wait till I share my great experience I have with More

by AJMAIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Jamalle Cade, Chris Callari, Peter Montante, George Sarkis, William Leidig
January 14, 2019

Dissapointed I leased a 2019 Chevy Equinox. Hector is a great salesman.The second day of driving it the windshield wiper fluid was out. This should have been fille More

by twister8130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Sarkis, Hector Padgham
Jan 22, 2019 -

Bob Johnson Chevrolet responded

Hi there! I am glad that you were happy with your experience here and I am sorry that you have been having service issues. Please know that we want you to feel comfortable and safe so let us know if there is anything else we can do to take care of you. Stay warm!

January 13, 2019

Repaired power steering on 2017 Traverse Repair was completed in 24 hr’s during an Extremely busy time. No wait service ! Don’t right and on time ! That’s why I keep going back. 👍 More

by SISSONTHMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Peter Montante, Christopher Sherlock
January 13, 2019

Poor service First they lost my car, then tried telling me my battery was no good after telling me the report said says my battery was fine and good charge. Questi More

by Karbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember names, Christopher Codd, Dan Helmbold, Christopher Sherlock
Jan 22, 2019 -

Bob Johnson Chevrolet responded

Hello! If you could call in and speak with our service manager we would like to take care of this situation. Thanks!

January 13, 2019

Shift lever bad Would not register Park when actually was in park fixed ahead of time and under warranty service was great and a pleasant experience for me thank you More

by Almaryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Callari
January 13, 2019

Wonderful. Good people Great service. In and out with friendly people. Had an issue with a dent and they fixed that for free. I would recommend this place. More

by sharpshooterslax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Callari, Benny Cannavino, Benjamin Collichio
...
27
...