Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
A great experience I enjoy coming to Bob Johnson's Chevrolet, because the staff is friendly, & the lounge area is top notch. I like the complimentary water bottles. I enjoy coming to Bob Johnson's Chevrolet, because the staff is friendly, & the lounge area is top notch. I like the complimentary water bottles. More
Great experience , Fast service, courteous employees… Would absolutely recommend them to anyone looking for a new car....My brother has leased cars there for years and , Fast service, courteous employees… Would absolutely recommend them to anyone looking for a new car....My brother has leased cars there for years and sent me to them and I couldn’t be happier More
Good but long wait My service was fine. It was just an oil change. But it took forever. Like 2 hours and I had an appointment. This is the second time I’ve had an oil ch My service was fine. It was just an oil change. But it took forever. Like 2 hours and I had an appointment. This is the second time I’ve had an oil change take this long and I just don’t understand what the problem is. More
I had an oil change and a tire rotation. timely courteous service! We were greeted politely and in a timely manner.. the car was ready in a timely fashion. Hours until 8:00 pm were helpful timely courteous service! We were greeted politely and in a timely manner.. the car was ready in a timely fashion. Hours until 8:00 pm were helpful More
Oil change and inspection . thank you. I have nothing else to say. I have zero complaints about the service that was provided to me. Thank you . thank you. I have nothing else to say. I have zero complaints about the service that was provided to me. Thank you More
all kinds of issues I recently purchased a vehicle here and there was damage to the vehicle when I picked it up. I brought it in for service (covered by the dealership) I recently purchased a vehicle here and there was damage to the vehicle when I picked it up. I brought it in for service (covered by the dealership) which was inconvenience enough and was promised a rental car but one was not available so I had to get rides all day despite this promise and arranging my work schedule around having a vehicle available. The Service work then took a very long time- several hours past when it was promised - making it such that I had to sit in the waiting room waiting for my vehicle for a portion of the day. If you knew you already inconvenienced a customer significantly by not following through with a promise for a rental car wouldn’t you expedite the work being performed? The service department already knew it was an issue. I also asked the service department if they could put Apple CarPlay in my car and they never even advise me if they had tried. This was coupled with the fact that the salesman promised weather tech floor mats and did not fulfill his promise. The vehicle also had a half tank of gas and I was told this was because it was a used vehicle and that I would have been provided a full take a gas upon purchase for a new vehicle. Come on really? This is the third vehicle I purchased at Bob Johnson and will probably be the last one after this whole experience. Not impressed More
Great service as expected There really isn't a comparison between this service center and any other in the area. They have it down to a science from the loaner car to communica There really isn't a comparison between this service center and any other in the area. They have it down to a science from the loaner car to communications to quality of service. More
New Vehicle Lease and Warranty Service Have leased 2 vehicles through Bob Johnson’s over the past 4 years. I’m very happy with the sales staff and service, both routine and warranty servic Have leased 2 vehicles through Bob Johnson’s over the past 4 years. I’m very happy with the sales staff and service, both routine and warranty service. Would recommend Bob Johnson’s. More
Friendly and efficient service! I brought my vehicle in for inspection and oil change and was given fast and friendly service at a very reasonable cost. Will recommend to friends and I brought my vehicle in for inspection and oil change and was given fast and friendly service at a very reasonable cost. Will recommend to friends and family and will return! More
Would return for future repaire's . Thank you Service's has alway's been professional and kine.had my car since 2009 and would not take it too any other repair shop or dealership. Just won't feel Service's has alway's been professional and kine.had my car since 2009 and would not take it too any other repair shop or dealership. Just won't feel right in doing so. More