Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Very satisfied with the service and atmosphere. I called Steve Kerr for a radiator flush and he said to bring it right down and he would get it in as soon as he could. He was very friendly and got I called Steve Kerr for a radiator flush and he said to bring it right down and he would get it in as soon as he could. He was very friendly and got my car right in for service. I didn’t have to wait long. I would recommend Bob Johnson Chevrolet to any one who is looking for a vehicle or service. Thank you Steve for great service. Rosalee. More
MYS Inspection I showed up without an appointment. Even so, the service people were wonderful, checking me in promptly can completing the work in the time expected. I showed up without an appointment. Even so, the service people were wonderful, checking me in promptly can completing the work in the time expected. More
Worst experience ever I will never ever agian bring my car back for service or repairs. Chris stole my money and lied and falsely claimed he fixed my car. Instead he charge I will never ever agian bring my car back for service or repairs. Chris stole my money and lied and falsely claimed he fixed my car. Instead he charged me for 1 wiper and replaced it. The car had less than 6 thousand miles and did not need a wiper. Service center is a fruad and I will never ever be back. After this lease which is my second and I referred many people I will never lease agian from you guys More
Always top notch service Dan Helmbold and Chris Codd have always handled my vehicle service the best way they could. I've never been disappointed by anything they've ever done Dan Helmbold and Chris Codd have always handled my vehicle service the best way they could. I've never been disappointed by anything they've ever done for me. They always treat me like they've known me for a long time, they tell me everything that is happening with my vehicles, and they make sure that I'm 100% satisfied before moving to the next step. As long as I own Chevy's, I'll always go to Bob Johnson for continued excellent service and respect. On the sales side, Bill Kinney and Brady Schultz are two of the best salesman I've ever worked with. They bust their behinds to get me into a vehicle that doesn't break my bank. Any time I'm in the market for a new vehicle, I call them up or visit them first. More
Excellent work Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and brakes came out well. More
Good service. The service rep was nice and attentive. I walked out several times in the past when I walked in and stood there while playing with myself and nobody n The service rep was nice and attentive. I walked out several times in the past when I walked in and stood there while playing with myself and nobody noticed me. So I went to another place for service. I enjoyed service at the Toyota dealer for our Sienna, and had my Chevy serviced there when ignored at the Chevy place. It's a Japanese thing. I was raised down in South Carolina back during Jim Crow. I recognize racial looks when I see them. I'm a professional. More
Great Service The service manager Steve always takes very good care of us. He is engaging and very straightforward and honest. He always explains things well before The service manager Steve always takes very good care of us. He is engaging and very straightforward and honest. He always explains things well before the work is started. More
Had to have the radiator flushed. Bob Johnson Chevrolet has excellent service and very polite and courteous employees. Besides fixing the problem we had, they checked the Equinox off a Bob Johnson Chevrolet has excellent service and very polite and courteous employees. Besides fixing the problem we had, they checked the Equinox off all the way through including filling all fluids and adding air to the tires. We ae glad to have them for our service maintenance. More
excellent Shawn was great and easy to work with and very helpful with making sure everything is taking care of and that my car s running perfectly Shawn was great and easy to work with and very helpful with making sure everything is taking care of and that my car s running perfectly More
Oil Change/Tire Rotation Drove in with no appointment. I would suggest you say how long the wait could be instead of giving a time the car would be ready. I did wait about 40 Drove in with no appointment. I would suggest you say how long the wait could be instead of giving a time the car would be ready. I did wait about 40 minutes past stated time. More