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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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February 25, 2019

Very satisfied with the service and atmosphere. I called Steve Kerr for a radiator flush and he said to bring it right down and he would get it in as soon as he could. He was very friendly and got More

by rosaleeferra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
February 24, 2019

MYS Inspection I showed up without an appointment. Even so, the service people were wonderful, checking me in promptly can completing the work in the time expected. More

by GAIL.FINKELSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Morillo
February 24, 2019

Worst experience ever I will never ever agian bring my car back for service or repairs. Chris stole my money and lied and falsely claimed he fixed my car. Instead he charge More

by tiffanylynn42110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Sherlock, Anthony Suttera
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry to hear that, that is not okay and I would appreciate you calling in and relaying this information to our service managers so they can look into it.

February 24, 2019

Always top notch service Dan Helmbold and Chris Codd have always handled my vehicle service the best way they could. I've never been disappointed by anything they've ever done More

by Matt Cleckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Christopher Codd, Dan Helmbold, Bill Kinney, Brady Schultz
February 24, 2019

Excellent work Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and More

by sgevans59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Christopher Sherlock
February 24, 2019

Good service. The service rep was nice and attentive. I walked out several times in the past when I walked in and stood there while playing with myself and nobody n More

by WVANKEUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot my service people
February 24, 2019

Great Service The service manager Steve always takes very good care of us. He is engaging and very straightforward and honest. He always explains things well before More

by cdav1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
February 24, 2019

Had to have the radiator flushed. Bob Johnson Chevrolet has excellent service and very polite and courteous employees. Besides fixing the problem we had, they checked the Equinox off a More

by cking1847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hillengas
February 24, 2019

excellent Shawn was great and easy to work with and very helpful with making sure everything is taking care of and that my car s running perfectly More

by Terranceblr1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carter
February 24, 2019

Oil Change/Tire Rotation Drove in with no appointment. I would suggest you say how long the wait could be instead of giving a time the car would be ready. I did wait about 40 More

by lkellis380
Recommend Dealer
Yes
Employees Worked With
Shayne Rath
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