Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
Sort by
March 10, 2019
Ooppss Missed My Inspection Expiration Always have had good experience at BJ Chevy. Willing to work with the customer to minimize repairs required. We were able to find parts at a lower p Always have had good experience at BJ Chevy. Willing to work with the customer to minimize repairs required. We were able to find parts at a lower price than originally quoted. More
by RUNR4JESUS
Verified CustomerEmployees Worked With
Andrew Bisig
March 10, 2019
Terrible I will never bring a vehicle back. EVER. I am not just writing so my review is 25 words long but I will seriously never come back here and will persua I will never bring a vehicle back. EVER. I am not just writing so my review is 25 words long but I will seriously never come back here and will persuade people against bringing vehicles here. My wife and I make a lot of money. O’Connor Chevy will be very happy to sell new cars every 5 years. More
by none3
Employees Worked With
Sam Cubiotti, Christopher Sherlock
March 10, 2019
Car Inspection was convenient & done in a timely manner. Bob Johnson's customer service was excellent and the employees are all very friendly. Thank you! was convenient & done in a timely manner. Bob Johnson's customer service was excellent and the employees are all very friendly. Thank you! More
by MSMALLE73
Employees Worked With
Bert Marlatt
March 10, 2019
Service The availablity to get my car serviced at a convenient time for me is fantastic. They are always courteous and personable. Very professional and I do The availablity to get my car serviced at a convenient time for me is fantastic. They are always courteous and personable. Very professional and I do not feel pressured to have services that I don’t want More
by LRIZZI0
Employees Worked With
Jamalle Cade, Dan Helmbold, Anne Lakis, George Sarkis
March 08, 2019
Bad customer service Went to pay for my state inspection and got nothing but attitude. Walked up to the counter to see a cashier sitting at their desk. Walked up and the p Went to pay for my state inspection and got nothing but attitude. Walked up to the counter to see a cashier sitting at their desk. Walked up and the person next to them said they were on lunch. I don’t understand why you would sit at your desk working then when a customer walks up, you say your on lunch. Someone else’s car was blocking me in but that was straightened out in about ten minutes. If I were to act the same way as some people do in the service department, I would be fired in a heartbeat. More
by 840patriots
Employees Worked With
Andrew Bisig, Christopher Codd, Steve Kerr, Christopher Sherlock, Dylan Love
March 08, 2019
Very good, very professional. Polite Everyone was very polite, very friendly, and very professional, the only problem I have with service dept, the length of time u have to stand there Everyone was very polite, very friendly, and very professional, the only problem I have with service dept, the length of time u have to stand there to be waited on. More
by none3
Employees Worked With
Jamalle Cade
March 07, 2019
Danny humbolt Always have the same service advisor Danny Humbolt and he’s always helpful and does an amazing job. Sets expectations for wait times and is always Always have the same service advisor Danny Humbolt and he’s always helpful and does an amazing job. Sets expectations for wait times and is always More
by Bobby G
Employees Worked With
Dan Helmbold
March 07, 2019
Inspecton Every body is great and professional.They are all knowledgeable and very helpful.been buying cars there for years and will continue to do so.Great peo Every body is great and professional.They are all knowledgeable and very helpful.been buying cars there for years and will continue to do so.Great people. More
by MINUTEMAN17762009
Employees Worked With
Andrew Bisig, Benny Cannavino, Christopher Codd, Ray Mitchell
March 06, 2019
Great service Recall was fixed in a timely manner. Was kept up to date on work progress and status. Loaner vehicle made it easy to schedule service and not worr Recall was fixed in a timely manner. Was kept up to date on work progress and status. Loaner vehicle made it easy to schedule service and not worry about interfering with family and work plans. More
by Libpietra
Employees Worked With
Andrew Bisig, Christopher Codd
March 06, 2019
Good service experience Changed oil, did not replace bracket that hold light over license plate . Otherwise, good service- have always liked dealing with this dealership. Li Changed oil, did not replace bracket that hold light over license plate . Otherwise, good service- have always liked dealing with this dealership. Light brackets are problematic on the 2017 Trax More
by CHESLEYJILL
Employees Worked With
Brady Schultz
