Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Low heat Diagnosed problem quickly. Needed part had to be ordered but came in next day. Got loaner car for 2 days. I had a pleasant experience. Diagnosed problem quickly. Needed part had to be ordered but came in next day. Got loaner car for 2 days. I had a pleasant experience. More
Excellent service. Went to BJC because my Impala had failed the NYS Inspection. While there they discovered a leaky gasket. That required extensive repairs. They repa Went to BJC because my Impala had failed the NYS Inspection. While there they discovered a leaky gasket. That required extensive repairs. They repaired it under my last day of extended warranty at no cost to me. I had to buy a new gas cap and return after 11 days for reinspection. It passed and I am very satisfied. More
Quality work the first time around!! I had work done and I’m very pleased, also I always get a loaner vehicle, and this is very important for me because I need to get to work very early. I had work done and I’m very pleased, also I always get a loaner vehicle, and this is very important for me because I need to get to work very early. More
Excellent Customer Service Service was great and explained very clearly and ensured issue would get resolved Need to come in when issue gets worse to troubleshoot what is wron Service was great and explained very clearly and ensured issue would get resolved Need to come in when issue gets worse to troubleshoot what is wrong More
Great Service, friendly people I always enjoy bringing my car in for an oil change. People are always friendly, you can watch TV and enjoy a drink and snack as well. Excellent Servi I always enjoy bringing my car in for an oil change. People are always friendly, you can watch TV and enjoy a drink and snack as well. Excellent Service! More
Awesome Danny Helmbold was outstanding at taking care of us! He kept us up to date via texts through bob Johnson and phine calls. He provided us with a rental Danny Helmbold was outstanding at taking care of us! He kept us up to date via texts through bob Johnson and phine calls. He provided us with a rental vehicle as well! We have leased/purchased 8 vehicles from BJ’s and have been treated extremely well! Keep it up and big salute to Danny Helmbold!! More
Helpful and professional Each experience is positive and reinforces why we choose Bob Johnson. I find it easy to continually recommend this company to family and friends all t Each experience is positive and reinforces why we choose Bob Johnson. I find it easy to continually recommend this company to family and friends all the time. More
Very well organized and courteous The service went smooth and well controlled very courteous waiting room was awsome very comfortable customer friendly only wish it was a little quicke The service went smooth and well controlled very courteous waiting room was awsome very comfortable customer friendly only wish it was a little quicker I was there well over a hour for a oil change and tire rotation More
Friendly, knowledgeable and honest The Service representatives were excellent. On time,friendly, knowledgeable, thoughtful and easy to talk with. I will continue to use your service dep The Service representatives were excellent. On time,friendly, knowledgeable, thoughtful and easy to talk with. I will continue to use your service department in the future. More
Excellent Service Brought car in for engine light, oil change and tire rotation, it took a bit to figure out why the engine light was one however Andy kept me up to dat Brought car in for engine light, oil change and tire rotation, it took a bit to figure out why the engine light was one however Andy kept me up to date. More