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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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March 18, 2019

Low heat Diagnosed problem quickly. Needed part had to be ordered but came in next day. Got loaner car for 2 days. I had a pleasant experience. More

by OURFIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante
March 17, 2019

Excellent service. Went to BJC because my Impala had failed the NYS Inspection. While there they discovered a leaky gasket. That required extensive repairs. They repa More

by RONFURINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
March 17, 2019

Quality work the first time around!! I had work done and I’m very pleased, also I always get a loaner vehicle, and this is very important for me because I need to get to work very early. More

by BURCH444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
March 13, 2019

Excellent Customer Service Service was great and explained very clearly and ensured issue would get resolved Need to come in when issue gets worse to troubleshoot what is wron More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
March 13, 2019

Great Service, friendly people I always enjoy bringing my car in for an oil change. People are always friendly, you can watch TV and enjoy a drink and snack as well. Excellent Servi More

by rocco531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember names. , Dan Helmbold
March 13, 2019

Awesome Danny Helmbold was outstanding at taking care of us! He kept us up to date via texts through bob Johnson and phine calls. He provided us with a rental More

by DANCOLLINS383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 13, 2019

Helpful and professional Each experience is positive and reinforces why we choose Bob Johnson. I find it easy to continually recommend this company to family and friends all t More

by acook3299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock, Anthony Suttera
March 13, 2019

Very well organized and courteous The service went smooth and well controlled very courteous waiting room was awsome very comfortable customer friendly only wish it was a little quicke More

by Davezarrcone855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Suttera
March 12, 2019

Friendly, knowledgeable and honest The Service representatives were excellent. On time,friendly, knowledgeable, thoughtful and easy to talk with. I will continue to use your service dep More

by Sophie & Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Steve Kerr, Paul Palmgreen, Kirstin Perry, Brady Schultz, Christopher Sherlock, Steve York
March 10, 2019

Excellent Service Brought car in for engine light, oil change and tire rotation, it took a bit to figure out why the engine light was one however Andy kept me up to dat More

by Loz S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
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