Bob Johnson Chevrolet - Service Center

Repair Great service. Professional. Efficient. I have no complaints at all. Ben is fantastic. All questions answered. Quickly found the car I needed and Great service. Professional. Efficient. I have no complaints at all. Ben is fantastic. All questions answered. Quickly found the car I needed and could not be happier. More

xxxxty service I was told a2-1/2 hour wait for oil change, it took 4-1/2 hours. I wasted all day there for a oil change. I was told a2-1/2 hour wait for oil change, it took 4-1/2 hours. I wasted all day there for a oil change. More

service Kevin D. was excellent. He showed me what was wrong with the car, how he was going to fix it and did a great job. Thank you, Steve Kelly Kevin D. was excellent. He showed me what was wrong with the car, how he was going to fix it and did a great job. Thank you, Steve Kelly More

Friendly . It took awhile but it was an emergency and they got to my car as soon as possible. Communication was great at all times. Dan was great! . It took awhile but it was an emergency and they got to my car as soon as possible. Communication was great at all times. Dan was great! More

Terrible experience Chris sherlock is a terrible service dept member. He is very unprofessional. He made my experience the worse I could have expected, especially at a bi Chris sherlock is a terrible service dept member. He is very unprofessional. He made my experience the worse I could have expected, especially at a big dealership like Bob Johnson. Because of what I experienced and what I have witnessed him treating other employees that assisted to help me, I ILL NEVER GO BACK nor REFER ANYONE to go that service dept. Very disappointed and very unsatisfied! More

Has to be the worst experience I’ve ever had The dealership sat on my truck for 4 days. They did actually fix one problem, and caused several others. And then the classic case of pay me to fix it The dealership sat on my truck for 4 days. They did actually fix one problem, and caused several others. And then the classic case of pay me to fix it. I am swapping my entire families vehicles from GM to dodge. More

Horrible Customer Service The service center is horrible. I didn’t get good service until I complained enough that I got the service manager, Chris Todd, and now I’m so over th The service center is horrible. I didn’t get good service until I complained enough that I got the service manager, Chris Todd, and now I’m so over them that they’ve lost my business. I called to complain and the receptionist hung up on me twice. I constantly walk into service and get walked past by multiple workers without being greeted. I called to schedule an oil change and the girl said I didn’t need an appointment I could just walk right it. I went in 3 times for an oil change and left 3 times without an oil change because I have a busy schedule. They wouldn’t give me a rental car because they saved rental cars for “big stuff.” More

Great service, professional staff I went for a scheduled appointment. They got me in and out quicker than expected. Staff thoroughly went through what was to be done. Allowed me to a I went for a scheduled appointment. They got me in and out quicker than expected. Staff thoroughly went through what was to be done. Allowed me to ask questions that they quickly responded to. Very satisfied. More

LOVE Bob Johnson Everyone at Bob Johnson Chevrolet is amazing. Their knowledge and commitment is unwavering. I’m happy that my car has the best care in town. I cannot Everyone at Bob Johnson Chevrolet is amazing. Their knowledge and commitment is unwavering. I’m happy that my car has the best care in town. I cannot remember who actually worked with me on my last visit, but everyone who works at Bob Johnson that I’ve interacted with is exceptional. More

excellance. great service rep. Andrew bisig has always been helpful and honest with us. he's very knowledgeable always answers our questions and concerns. great service rep. Andrew bisig has always been helpful and honest with us. he's very knowledgeable always answers our questions and concerns. we've been dealing with andy for about 5 years now. More