Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Multiple sensor malfunctions, to include gas cap and ley fab Bob Johnson dealetship was accommodating with a late day/pick up of rental car. Service was performed in a timely manner. Thank you for understanding Bob Johnson dealetship was accommodating with a late day/pick up of rental car. Service was performed in a timely manner. Thank you for understanding that I work abnormal hours as an Emergency Room nurse. More
Still waiting to be contacted when the replacement bed liner will come in. I was told it was at the local warehouse and all they had to do was pick it up and they to be contacted when the replacement bed liner will come in. I was told it was at the local warehouse and all they had to do was pick it up and they would contact me to schedule an appointment to drop the truck off. I currently do not recommmend your service center. More
Great service great deals Bob Johnson...the best of the best after years of buying and leasing, we trust no one else. A decade after. Benny Cannavino, Andy in service, George S Bob Johnson...the best of the best after years of buying and leasing, we trust no one else. A decade after. Benny Cannavino, Andy in service, George Sarkis. The best. Absolutely More
too Long of a wait Very hard to get an appointment and the only way to get service earlier than 1 1/2weeks is to go and wait. Had to leave my car for 4 hours to get an Very hard to get an appointment and the only way to get service earlier than 1 1/2weeks is to go and wait. Had to leave my car for 4 hours to get an oil change and tire rotation. More
Phone wouldn't connect Corey Sherwood and Tim Ferris took the time to try and fix my problem. Though it could not be fixed they found a way around it to find another way t Corey Sherwood and Tim Ferris took the time to try and fix my problem. Though it could not be fixed they found a way around it to find another way to connect my phone. They would not let me leave until I was completely satisfied.. They are absolutely an asset to Bob Johnson and the dealership is very fortunate to have them. They both were very patient and courteous. More
Service Dropped my vehicle off a week and 1/2 ago. Still waiting to get it back. They were waiting for parts. It’s understandable though. I am in a loaner veh Dropped my vehicle off a week and 1/2 ago. Still waiting to get it back. They were waiting for parts. It’s understandable though. I am in a loaner vehicle. More
Horrible, you made my vehicle worst Service worker damaged my vehicle when I brought it in for diagnostics. Also. Service manager would not take ownership of what they did. Pretty much Service worker damaged my vehicle when I brought it in for diagnostics. Also. Service manager would not take ownership of what they did. Pretty much calling me a liar. And telling me " we didnt ruin anything. Just come in and get your vehicle out of here." More
Oil Change I was in and out quick without an appointment. I received a state inspection and oil change and was on my way! Shayne kept me up to date. I was in and out quick without an appointment. I received a state inspection and oil change and was on my way! Shayne kept me up to date. More
Always a great experience Brought our Equinox in for service and the service writer could not have been better! The communication between the dealership and us was outstanding. Brought our Equinox in for service and the service writer could not have been better! The communication between the dealership and us was outstanding. We got calls, txts, and emails on all the updates with our vehicle! More
I would Never buy a car or deal with service there again i was very unhappy with the customer service and how i was Handled buy a car or deal with service there again i was very unhappy with the customer service and how i was Handled More