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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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April 29, 2019

Multiple sensor malfunctions, to include gas cap and ley fab Bob Johnson dealetship was accommodating with a late day/pick up of rental car. Service was performed in a timely manner. Thank you for understanding More

by Ladyotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Dan Helmbold
April 28, 2019

Still waiting to be contacted when the replacement bed liner will come in. I was told it was at the local warehouse and all they had to do was pick it up and they More

by dxhbarney
Recommend Dealer
No
Employees Worked With
Dan Helmbold
April 28, 2019

Great service great deals Bob Johnson...the best of the best after years of buying and leasing, we trust no one else. A decade after. Benny Cannavino, Andy in service, George S More

by BEEFBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Benny Cannavino, George Sarkis
April 25, 2019

too Long of a wait Very hard to get an appointment and the only way to get service earlier than 1 1/2weeks is to go and wait. Had to leave my car for 4 hours to get an More

by JECHAFF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
April 23, 2019

Phone wouldn't connect Corey Sherwood and Tim Ferris took the time to try and fix my problem. Though it could not be fixed they found a way around it to find another way t More

by Hayes.patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Sherwood, Tim Ferris
April 22, 2019

Service Dropped my vehicle off a week and 1/2 ago. Still waiting to get it back. They were waiting for parts. It’s understandable though. I am in a loaner veh More

by G young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Christopher Sherlock
April 21, 2019

Horrible, you made my vehicle worst Service worker damaged my vehicle when I brought it in for diagnostics. Also. Service manager would not take ownership of what they did. Pretty much More

by Posted customet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Christopher Codd
April 21, 2019

Oil Change I was in and out quick without an appointment. I received a state inspection and oil change and was on my way! Shayne kept me up to date. More

by cmmartin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Rath
April 21, 2019

Always a great experience Brought our Equinox in for service and the service writer could not have been better! The communication between the dealership and us was outstanding. More

by DANCOLLINS383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
April 21, 2019

I would Never buy a car or deal with service there again i was very unhappy with the customer service and how i was Handled More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike keefer , Christopher Codd
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