Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Prompt and Courteous service Whether it’s Jamalle, Dan or Andrew in the service department they try to deliver the best service possible. That’s all I can ask. Whether it’s Jamalle, Dan or Andrew in the service department they try to deliver the best service possible. That’s all I can ask. More
Great experience Contacted early in the morning with what needed done. Finished when told it would be done. Great communication. Would recommend to anyone needing v Contacted early in the morning with what needed done. Finished when told it would be done. Great communication. Would recommend to anyone needing vehicle service More
Knowledgeable in their area of expertise! Efficient and pleasant To work with. Courteous and very informative.render their service in a timely fashion. Would recommend their services. A very p Efficient and pleasant To work with. Courteous and very informative.render their service in a timely fashion. Would recommend their services. A very positive experience overall. More
quick, reliable and consistent service I have consistently had my vehicles serviced at Bob Johnson. Each time they call to discuss repairs and are consistently reliable and honest with good I have consistently had my vehicles serviced at Bob Johnson. Each time they call to discuss repairs and are consistently reliable and honest with good quality workmanship. More
A Long Day I came in for an express oil change and tire rotation at 9:30 AM I was told that the wait was going to be three hours. I had called the day before and I came in for an express oil change and tire rotation at 9:30 AM I was told that the wait was going to be three hours. I had called the day before and was told the wait is usually 1 1/2 hours. I waited then and at approx. noon I was informed that my vehicle needed to have a few thing done to I and was informed that it would take about 1 1.2 hours. So at 2 1/2 hours from then I went to find the person who wrote up the work. I told me he was coming to see me but had paperwork for someone else in his hand. He then explained that he had gone to lunch and had no idea that they were having a hard time with a stuck caliper. I told him I could not go to lunch because I did not have the vehicle. that I was told would be ready 1 hour ago. I was then informed that it would be another hour or so to complete my work. The wait was an issue going from 1 1/2 hours to over 3 1/2 hours but not being informed was worse. More
Service Scheduled service was done quickly. Very happy with suggested tires. A warranty part needed to be ordered for our back door. We have not heard back Scheduled service was done quickly. Very happy with suggested tires. A warranty part needed to be ordered for our back door. We have not heard back that it has come in, but Brent advised that when it does, they would let us know and we could probably just stop by and they'd pop it in. More
Stress free Chris Sherlock and the service department we're polite, and helpful. I needed work done on my Malibu. The work was done in a timely manner. A very str Chris Sherlock and the service department we're polite, and helpful. I needed work done on my Malibu. The work was done in a timely manner. A very stress free process. More
Got the Service that I had needed Chris Sherlock helped me get what I had needed. He made sure that my car was done right,and he had made suite that it wasn't real expensive for me. He Chris Sherlock helped me get what I had needed. He made sure that my car was done right,and he had made suite that it wasn't real expensive for me. He had even set up a ride to pick me up to get my car. I am pleased with the service that I recieved. More
Service advisor and Service Technician were amazing. I recommend Bob Johnson's highly. Andy Bisig, Chris Codd and Dave Seacash we're amazing. Thank you. advisor and Service Technician were amazing. I recommend Bob Johnson's highly. Andy Bisig, Chris Codd and Dave Seacash we're amazing. Thank you. More
New tires Sean Carter in service went above and beyond with the purchase of new tires !! He was very helpful with selection, price, rebate knowledge and schedul Sean Carter in service went above and beyond with the purchase of new tires !! He was very helpful with selection, price, rebate knowledge and scheduling. More