
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
not bad i wounder why seat belt not life time warranty .factory need reconsider about that iI suprise they pass that service on customer It not pair at all i wounder why seat belt not life time warranty .factory need reconsider about that iI suprise they pass that service on customer It not pair at all More
Pleasant experience My experience was great start to finish. From the receptionist, sales desk, salesman, finance and technology, each representative was friendly and pro My experience was great start to finish. From the receptionist, sales desk, salesman, finance and technology, each representative was friendly and professional and knowledgeable. Thanks! More
New Cruze Hector provides awesome service. Very straight forward and accommodated everything we asked for. Looking to buy another vehicle from him in the very n Hector provides awesome service. Very straight forward and accommodated everything we asked for. Looking to buy another vehicle from him in the very near future. More
service normal service for my 2018 equinox oil change tire rotation and inspection. All were handled in a timely matter while I waited.happy with service normal service for my 2018 equinox oil change tire rotation and inspection. All were handled in a timely matter while I waited.happy with service More
Chevy Silverado lease The person who sold me my truck was friendly and very helpful. He answered all my questions and made sure everything was taken care of. The person who sold me my truck was friendly and very helpful. He answered all my questions and made sure everything was taken care of. More
Disappointed I purchased this vehicle here used, I had a service appointment a week ago Tuesday at 7:30 in the am on my 2016 Honda HRV. I was having a cabin filter I purchased this vehicle here used, I had a service appointment a week ago Tuesday at 7:30 in the am on my 2016 Honda HRV. I was having a cabin filter replaced, the tire pressure light on the dashboard turned off, the engine oil light reset and the chip on the front windshield repaired. And also have the engine oil changed. I dropped the car off and was shuttled home. Sean carter was my service advisor. He would call me when done. I called at 12:30, Sean said the car was not yet in to be worked on. I then called at 4:30 and Sean said it was not looked at, he said would expedite the process. He would call when it’s done. Well, it was getting close to 6pm and hadn’t heard anything, I called and Sean said it would be done with in the hour. I was shuttled back. I went to the service counter and Sean was gone for the day. Another fella said the car is ready, but they couldn’t turn off the tire light or reset the engine oil light because they did not have the equipment to do it. The cabin filter they did not have in stock. But they changed the engine oil. An appointment would be made at a later date for the windshield repair. So they had the car for a whole and all they did was changed the oil. I have called Sean twice and I have not received any return calls. I went to one my local repair shops and they were able to turn off my tire light and reset the oil light in less than 5mins. I need your help here, all I am asking is have my cabin air filter replaced because of the smell it bring into the car with heat on and have the crack on the glass repaired. I have never had any customer service issues when I bought my 2015 Silverado in. At least a phone call back, nothing. thank you,Bob More
Lease Andy was great to work with. I was in and out quickly and he found the perfect car for me. Very friendly and knowledgeable. Thanks Andy! Andy was great to work with. I was in and out quickly and he found the perfect car for me. Very friendly and knowledgeable. Thanks Andy! More
Best experience Mason Hill made this the easiest and most pleasant experience ever. Excellent communication and a great understanding of what I needed and my budget Mason Hill made this the easiest and most pleasant experience ever. Excellent communication and a great understanding of what I needed and my budget to work. More
Excellent Karl went above and beyond, providing me with the best service and got me in the car I wanted in no time! He was more than helpful throughout my car b Karl went above and beyond, providing me with the best service and got me in the car I wanted in no time! He was more than helpful throughout my car buying experience. I strongly recommend Karl, I couldn't be happier! More
Knowledge Love the knowledge on the sale and and friendliness didnt feel like someone was trying to sell me a car more like trying diferente option Love the knowledge on the sale and and friendliness didnt feel like someone was trying to sell me a car more like trying diferente option More