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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
January 03, 2019
Great car buying experience Our experience was great. Professional, timely, and workable for the best deal possibl. The staff we worked with, every one of them were patient and v Our experience was great. Professional, timely, and workable for the best deal possibl. The staff we worked with, every one of them were patient and very knowledgeable and helpful. Would definitely do business here again. Thank you for a good car buying experience. More
by Ploren
Employees Worked With
John Brest, Dylan Love, Karl Dilcher
January 03, 2019
Great service I would recommend bob Johnson to friends and family. The complimentary rental was great and appreciated. I will be leasing again in the future. A Happ I would recommend bob Johnson to friends and family. The complimentary rental was great and appreciated. I will be leasing again in the future. A Happy customer! More
by ACOLON06
Verified CustomerEmployees Worked With
Christopher Codd, Christopher Sherlock
January 03, 2019
Dean Dickenson is the man! Anthony Suttera and Dean Dickerson are a truly amazing combo! I will buy from them forever and a day! Mat Jewell is a rock star as well! Anthony Suttera and Dean Dickerson are a truly amazing combo! I will buy from them forever and a day! Mat Jewell is a rock star as well! More
by TSUTTERA0
Employees Worked With
Dean Dickenson , Jamalle Cade, Christopher Codd, Bill Kinney, Kirstin Perry, George Sarkis, Anthony Suttera, Dylan Love
January 03, 2019
Recall Brought in my 2015 silverado for a power steering recall. I was treated very courteously and was ushered to waiting room. My truck was ready within on Brought in my 2015 silverado for a power steering recall. I was treated very courteously and was ushered to waiting room. My truck was ready within one hour! More
by RJPECOR
Employees Worked With
Andrew Bisig, Steve Kerr, Willie Williams
January 03, 2019
Oil Change and inspection I had an appointment for an oil change and an inspection. About 1 - 1 1/2 hrs. Later it was done and all set to go. I didn’t mind because you can wa I had an appointment for an oil change and an inspection. About 1 - 1 1/2 hrs. Later it was done and all set to go. I didn’t mind because you can watch tv and they have snacks and coffee More
by Rose58
Employees Worked With
Don’t remember names
January 02, 2019
Outstanding! Although dealership was very busy, I was assisted right away, had a wonderful salesman, Ray Mitchell. He located the vehicle I wanted off site and I l Although dealership was very busy, I was assisted right away, had a wonderful salesman, Ray Mitchell. He located the vehicle I wanted off site and I leased a beautiful new Malibu! More
by Dianastewart5
Employees Worked With
Ray Mitchell, Gary Bains
January 02, 2019
Keys lost at service center I brought my truck in for service and a bolt came out of my brake caliper so I had to get it towed back in. They called me to pick it up and couldn’t I brought my truck in for service and a bolt came out of my brake caliper so I had to get it towed back in. They called me to pick it up and couldn’t find my key and the service guy went to lunch. After over an hour of waiting and multiple time asking I told them to make me a new key. Within a few minutes my old key appeared. I guess they didn’t try too hard to find it. Also when I asked for the manager he was at his desk and did not even turn around to acknowledge the problem. Very disappointed. Don’t know the names I worked with. Service --------- the replay back was 'sorry I experienced unsatisfactory service and to reach out to the Service Manger if I want'. My replay to that is.... 1 - If my truck falls apart do to poor repairs - BJ should be towing it back ... not me 2. - When I bought this truck why did I only get one key anyway? That still bugs me. 3. - I already expressed that the manager ignored the situation. He should have been the one responding to my discontent. More
by JOSEPH.STEEHLER
Employees Worked With
Christopher Sherlock
January 02, 2019
Straight foward, no BS Very respectful young salesman. I was in between appointments and the salesman worked with me to keep me on schedule. 2nd purchase from this dealershi Very respectful young salesman. I was in between appointments and the salesman worked with me to keep me on schedule. 2nd purchase from this dealership. More
by rhenahan
Employees Worked With
Dan Hovsepian
January 02, 2019
Quick and satisfactory Bob Johnson is amazing! They always keep you in the loop with what’s happening with you car and create a plan that efficiently gets your car done as s Bob Johnson is amazing! They always keep you in the loop with what’s happening with you car and create a plan that efficiently gets your car done as soon as they can. More
by Bnewton
Employees Worked With
Christopher Codd
January 02, 2019
Bob Johnson is the Best!!! I love them! They are always so friendly and attentive, I wouldn't go anywhere else for service or sales.. They are the best dealership in Rochester. I love them! They are always so friendly and attentive, I wouldn't go anywhere else for service or sales.. They are the best dealership in Rochester. More
by sharons0
Employees Worked With
Christopher Codd
