
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Professionalism at its best! I stopped in to look at at some cars and get a general idea on pricing. At first I wasn’t approached by anyone. I proactively walked up and asked a ge I stopped in to look at at some cars and get a general idea on pricing. At first I wasn’t approached by anyone. I proactively walked up and asked a gentleman if he could help me and he immediately jumped up and apologized for no one helping me this far. I explained to him I only had about 45 minutes to work with. We quickly got a quote on my used car trade in, pricing for the two cars I wanted and all while having some good conversation. I had to leave and he said he would get back to me in the morning on different options. He called me first thing in the morning and gave me 2 different options. In the end our current lease had just to much left to roll into a new car so we didn’t go through with it, however it would be wrong and near sighted of me to not recognize Brian For the work he did and the effort he put in to help me. I would absolutely recommend him to ANYONE looking to buy a new car but not deal with an aggressive individual. Thanks Brian! More
Oil change Bought new car in May 2017, included 2 free oil changes, after getting other oil changes on car at other places, brought car in early June 2019 for fi Bought new car in May 2017, included 2 free oil changes, after getting other oil changes on car at other places, brought car in early June 2019 for first free oil change (called few days prior and person on phone said I had free changes left). Service guy told me the 2 yr period had expired and wanted to know if I’d pay for oil change. He was going to have me leave, but since they had already started the process they had to finish. He asked again if I would pay for the oil change and I said no, so he said they would do a free one but then made me feel guilty that they were doing this. Not really impressed with his customer service skills. More
Great Experience I had such a pleasant experience with Bob Johnson Chevrolet. Everyone made you feel welcome and I never once felt like they were not working in my fav I had such a pleasant experience with Bob Johnson Chevrolet. Everyone made you feel welcome and I never once felt like they were not working in my favor. I would recommend them for how easy it was of a process from negotiation to driving off the lot. More
What I think of Bob Johnsons This was the 1st time I have ever leased or bought a brand new car. They did an excellent job explaining everything to me and making me feel comfortab This was the 1st time I have ever leased or bought a brand new car. They did an excellent job explaining everything to me and making me feel comfortable with my purchase. I would definitely give them a 10 out of 10 and recommend them to everybody that is looking for a new car. More
Lease or buying a car Benny and Alexandra were very knowledgeable and pleasant . They made my experience very enjoyable. Because of both of them I would recommend this deal Benny and Alexandra were very knowledgeable and pleasant . They made my experience very enjoyable. Because of both of them I would recommend this dealership to anyone in the market for a vehicle More
Professional The staff was knowledgeable, professional and quick in all aspects of the leasing process. As a new leasee they answered all my questions and guided m The staff was knowledgeable, professional and quick in all aspects of the leasing process. As a new leasee they answered all my questions and guided me through the process without any problems. More
Very Helpful Didn't know if I would be able to obtain a vehicle. But I was guided through the whole process. And went home with a new 2019 Trax lease that was af Didn't know if I would be able to obtain a vehicle. But I was guided through the whole process. And went home with a new 2019 Trax lease that was affordable to me. More
New car purchase I Brought my Cruze in for service and decided to trade in the Cruze and buy a Chevy Tahoe. Overall the experience went pretty well. I Brought my Cruze in for service and decided to trade in the Cruze and buy a Chevy Tahoe. Overall the experience went pretty well. More
The service is top notch at BJC Greece They always take good care of their customers in the service department. From Andy my service advisor to Nick my mechanic and even the service Manage They always take good care of their customers in the service department. From Andy my service advisor to Nick my mechanic and even the service Manager Chris, I am always treated like their most important customer when I walk in the door. They even gave me the closest size loaner they had to my Suburban. More
Michael Barty always goes above and beyond for me! This is my third lease vehicle I have gotten through Bob Johnson and Michael Barty as my representative! He’s wonderful! My vehicle was totaled and I This is my third lease vehicle I have gotten through Bob Johnson and Michael Barty as my representative! He’s wonderful! My vehicle was totaled and I was given 7 days to get a new car and Michael didn’t waste any time helping me. Thank you. More