
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
2019 Winter While on the way to Medina, I got media message re low air in one tire. It was 5 degrees out, I couldn't get the tire cap off to add air, so circled b While on the way to Medina, I got media message re low air in one tire. It was 5 degrees out, I couldn't get the tire cap off to add air, so circled back to Bob Johnson. Good thing: there was a nail in my tire. The tire was filled and I made an appt. for the next day, as I needed a routine check-up. All went well, but apparently some paperwork was not passed on, and instead of the 45 - 60 minute wait, it was over 2 hours. Bob Johnson did not charge me for the tire patch or the check-up, which was really nice. Paul Palmgreen was just great - professional, very nice and he knows some ASL - I'm deaf. I'm always glad that I bought my truck at Bob Johnson - they're reliable, helpful and very nice. More
Didn’t do full service Went for a oil change, inspection and tire rotation. I know the inspection happened I know the rotation DID NOT and who know on the oil change. Been a Went for a oil change, inspection and tire rotation. I know the inspection happened I know the rotation DID NOT and who know on the oil change. Been a loyal customer for years but might be time to find a new dealer More
My purchase of a new Tahoe Salesman went out of his way to get a car from their LeRoy store so i could test drive at Ridge Rd Dealership. I loved the vehicle and i believe I got Salesman went out of his way to get a car from their LeRoy store so i could test drive at Ridge Rd Dealership. I loved the vehicle and i believe I got a good deal on the purchase. Brady and Mike were great to deal with. More
I only went for an oil change. My vehicle was inspected and I was informed that I needed air filters but everything else was totally ok. I was informed that my vehicle was in great My vehicle was inspected and I was informed that I needed air filters but everything else was totally ok. I was informed that my vehicle was in great shape and no new parts were needed at this time. I had just driven here from Colorado Springs, CO where I had been living. The service personnel were very friendly and informative. More
A great experience I enjoy coming to Bob Johnson's Chevrolet, because the staff is friendly, & the lounge area is top notch. I like the complimentary water bottles. I enjoy coming to Bob Johnson's Chevrolet, because the staff is friendly, & the lounge area is top notch. I like the complimentary water bottles. More
Amazing service From start to finish the service was exceptional. Frank for the exact vehicle I wanted and made everything easy. Tim from NERDS was awesome. He showed From start to finish the service was exceptional. Frank for the exact vehicle I wanted and made everything easy. Tim from NERDS was awesome. He showed me everything about my new car and I left knowing all the features! More
Great experience , Fast service, courteous employees… Would absolutely recommend them to anyone looking for a new car....My brother has leased cars there for years and , Fast service, courteous employees… Would absolutely recommend them to anyone looking for a new car....My brother has leased cars there for years and sent me to them and I couldn’t be happier More
Good but long wait My service was fine. It was just an oil change. But it took forever. Like 2 hours and I had an appointment. This is the second time I’ve had an oil ch My service was fine. It was just an oil change. But it took forever. Like 2 hours and I had an appointment. This is the second time I’ve had an oil change take this long and I just don’t understand what the problem is. More
Great service as expected There really isn't a comparison between this service center and any other in the area. They have it down to a science from the loaner car to communica There really isn't a comparison between this service center and any other in the area. They have it down to a science from the loaner car to communications to quality of service. More
I had an oil change and a tire rotation. timely courteous service! We were greeted politely and in a timely manner.. the car was ready in a timely fashion. Hours until 8:00 pm were helpful timely courteous service! We were greeted politely and in a timely manner.. the car was ready in a timely fashion. Hours until 8:00 pm were helpful More