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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

March 09, 2019

Lease of 2019 Silverado Outstanding service from all,sales agent,finance, and tech service. I'm not tech savvy the tech (Tim) took all the time I needed to understand the ve More

by Chesterton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Steve York, Tim Ferris
March 08, 2019

Bob Johnson Always a great experience at Bob Johnson - great customer service as usual from Bert to the business office to the geek squad. Life long customer. More

by Beam12345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, Corey Sherwood
March 08, 2019

Bad customer service Went to pay for my state inspection and got nothing but attitude. Walked up to the counter to see a cashier sitting at their desk. Walked up and the p More

by 840patriots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Christopher Codd, Steve Kerr, Christopher Sherlock, Dylan Love
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! Please call into Chris Codd with details on your experience as that is not normal and should be addressed. Thank you and you can be sure we will fix this in the future.

March 08, 2019

Very good, very professional. Polite Everyone was very polite, very friendly, and very professional, the only problem I have with service dept, the length of time u have to stand there More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
March 07, 2019

Danny humbolt Always have the same service advisor Danny Humbolt and he’s always helpful and does an amazing job. Sets expectations for wait times and is always More

by Bobby G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 07, 2019

Excellent experience Dave was wonderful to work with. He showed me the equinox and took me for a test drive. He answered all of my questions regarding options for buying a More

by pv74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in finance , David Towle, Tim Ferris
March 07, 2019

Inspecton Every body is great and professional.They are all knowledgeable and very helpful.been buying cars there for years and will continue to do so.Great peo More

by MINUTEMAN17762009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Benny Cannavino, Christopher Codd, Ray Mitchell
March 06, 2019

Awesome dealer to lease! I have loved going to Bob Johnson. I was cared for as soon as I walked in. I was looking for a new suv to lease and they worked with my budget AND got More

by savannahfayfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Hill
March 06, 2019

Great service Recall was fixed in a timely manner. Was kept up to date on work progress and status. Loaner vehicle made it easy to schedule service and not worr More

by Libpietra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd
March 06, 2019

Good service experience Changed oil, did not replace bracket that hold light over license plate . Otherwise, good service- have always liked dealing with this dealership. Li More

by CHESLEYJILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Schultz
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