
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Excellence excellent This dealership stands behind its sales since 2013 I've only 4 vehicles 2 in 13 I love my 15 Silverado and I just recently purchased the 18 Equinox if This dealership stands behind its sales since 2013 I've only 4 vehicles 2 in 13 I love my 15 Silverado and I just recently purchased the 18 Equinox if you want to deal Bob Johnsons is the place to go I'm happy to be part of the family More
The longest oil change in history ! I had to wait 2+ hours for an oil change & tire rotation, which had been previously scheduled with an appointment - Totally unacceptable ! Last time I had to wait 2+ hours for an oil change & tire rotation, which had been previously scheduled with an appointment - Totally unacceptable ! Last time I'll visit B.J. Chevrolet for service of any kind. I'm now wondering if the work was actually performed at all. The Scheduler took the truck immediately, so it's not his fault, as far as I know. I have no idea how you can get so far behind, but I won't be back to find out. You have a problem there and don't seem to be addressing it. More
I traveled 90 miles one way and worth every mile of the way Bob Johnson Chevrolet is a great Chevrolet dealership. Living in the south towns of Buffalo limits your ability to get the vehicle you want, at the pr Bob Johnson Chevrolet is a great Chevrolet dealership. Living in the south towns of Buffalo limits your ability to get the vehicle you want, at the price you would expect. Too many storefronts owned by one who controls the market. I was present with my son several weeks before when he purchased a used Silverado. It "WAS" great working with Sam. Two weeks later I returned to Sam to purchase my used Silverado pickup and it also went smooth as silk. Sam was a no pressure salesman. Things were great. BUT, I was promised a set of mud-flaps for my Silverado back in February Contacted Sam numerous times now. As if Today 6/20/18, SAM has not delivered the flaps . THANKS A LOT Sam! YOU will not sell me another vehicle!!!!! "Arctic Cat Dave" More
Chevy Silverado Great salesmans welcomed us right at the door great asked what I was looking for told them what I wanted walked out the door Monday with my brand new Great salesmans welcomed us right at the door great asked what I was looking for told them what I wanted walked out the door Monday with my brand new chevy Silverado More
Fantastic experience My experience with Bob Johnson Chevrolet and specifically my salesman, Zach LaValley was excellent. Not only was Zach curteous and thorough, but extre My experience with Bob Johnson Chevrolet and specifically my salesman, Zach LaValley was excellent. Not only was Zach curteous and thorough, but extremely knowledgeable. I’ve recommended him to several friends and everyone has the same feedback. More
Great service and great staffing Zach and the rest of the crew at Bob Johnson made buying my car very easy. I have honestly never had an easier time trading in a car. Zach and the rest of the crew at Bob Johnson made buying my car very easy. I have honestly never had an easier time trading in a car. More
Zach was truly my advocate through the process! I went into the dealership with a lot of questions and Zach took the time with me to answer all of them. He made the buying experience fun. Who ever s I went into the dealership with a lot of questions and Zach took the time with me to answer all of them. He made the buying experience fun. Who ever says that about a dealer? He also made the negotiation fair and stress free. I felt like he was my advocate throughout the whole process. He wanted me to be 100% comfortable along the away...and I was!!! More
2017 Silverado lease Zach LaValley at Bob Johnson helped me get into a great truck at a great price. He took the time to explain all the features the Silverado had versus Zach LaValley at Bob Johnson helped me get into a great truck at a great price. He took the time to explain all the features the Silverado had versus the other trucks I was considering and had a much easier time answering my questions than other local dealers. He worked with me to get the best price available with a quick turnaround for pickup. As a first time lessee, it was nice to have someone who could explain the terms well. More
Zach Lavalley Working with Zach is very easy and straight forward. I highly recommend him to anyone looking for a new or used vehicle. You will be very pleased Working with Zach is very easy and straight forward. I highly recommend him to anyone looking for a new or used vehicle. You will be very pleased More

Great dealership and sales rep Loyal customer working with Anthony Suttera. Great service and have referred to friends and family. Love my new 2018 Chevy Equinox. Second one I le Loyal customer working with Anthony Suttera. Great service and have referred to friends and family. Love my new 2018 Chevy Equinox. Second one I leaned. More