
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Fanstastic! Adam was absolutely outstanding, great experience as he was very informative about the car I wanted. He made my decision easy to make reassuring me th Adam was absolutely outstanding, great experience as he was very informative about the car I wanted. He made my decision easy to make reassuring me that this was the right choice. Overrall great experience and great salesman. Made the process very easy and was helpful with everything along the way. Will return! More
Treated with care Ann Lakis knows me and takes the utmost care to meet all my goals and needs and adds the personal touch of a great experience. Thanks again - Ann - pl Ann Lakis knows me and takes the utmost care to meet all my goals and needs and adds the personal touch of a great experience. Thanks again - Ann - pleasure to work with you! More
Another great experience at Bob Johnson This is our second Cruze from the dealership and Carol Harrington was great as always. What a terrific asset to the dealership!!! We got the Cajun This is our second Cruze from the dealership and Carol Harrington was great as always. What a terrific asset to the dealership!!! We got the Cajun red color this time and it is STUNNING!! I have referred friends to Carol and hope to continue doing that. More
Very Pleased It has been a while since I have leased a new vehicle. I was very pleased with the service and professionalism. I knew what I wanted, and what I coul It has been a while since I have leased a new vehicle. I was very pleased with the service and professionalism. I knew what I wanted, and what I could afford, and they had worked with me on it. No haggles. Laura Tallents was fun, friendly, and made the process easy. I really had a great experience. Thank you so very much. More
Great Customer Service I have an old truck and I appreciate the time that Andrew spends with me to make sure things are taken care of. I love my trailblazer and I am not lo I have an old truck and I appreciate the time that Andrew spends with me to make sure things are taken care of. I love my trailblazer and I am not looking forward to having to look for a new vehicle. Thanks More
Service I was in for service a couple weeks ago everything was very professional prompt and on time the staff is very helpful !!! Apologize I do not remembe I was in for service a couple weeks ago everything was very professional prompt and on time the staff is very helpful !!! Apologize I do not remember the names in service but they were all good ... More
Tire issue There was a problem with my tire and it was taken care of as soon as I brought it it. Even though it was very close to closing time. Thank you There was a problem with my tire and it was taken care of as soon as I brought it it. Even though it was very close to closing time. Thank you More
Lease turn in. The whole Bob Johnson team was great. Everything went smoothly and no surprises. I will be back when it's time to turn this one in. The whole Bob Johnson team was great. Everything went smoothly and no surprises. I will be back when it's time to turn this one in. More
Can't say enough GREAT things! From the condition my Audi Q5 was in (2013 with 35K miles), to the 4 new tires the dealership put on as part of their certified program, I can't say e From the condition my Audi Q5 was in (2013 with 35K miles), to the 4 new tires the dealership put on as part of their certified program, I can't say enough good things about Bob Johnson Certified Collection/Websmart Auto! My sales guy, Josh, was honest and accommodating. He told me straight out the answers I needed, not just saying "what I wanted to hear." Negotiating was fair and any concerns I had he kept saying, "We'll take care of it." What more can you ask for? Recommend this place highly! - Jeff More
Got the Deal I wanted and needed for my budget I have been shopping around since last November 2017. I had stopped in to Bob Johnson's on my West Ridge Road shopping day and was introduced to Mich I have been shopping around since last November 2017. I had stopped in to Bob Johnson's on my West Ridge Road shopping day and was introduced to Michael Barty. Dealing with Michael was a nice change. We chatted about a couple of vehicles and I asked him for pricing. I did not have to sit there for hours waiting for answers. Within a few minutes he came back to me with numbers ! At that time I still was not sure what vehicle I wanted to purchase. He told me to come back to him when ever I was ready and he would help me. He was never pushy. Came back in February and the numbers did not come in on a couple of vehicles I was interested in. First weekend in March I saw your ad. Decided on the vehicle I wanted and saw in the ad. Went in by myself and spoke with Michael. Asked him to see the Colorado that was in the ad for that price. And he did. We worked on some numbers came in at the price in the ad. Had my husband stop in and he looked at the LT and received the numbers on that one. Micheal said go home and think about it. Call me in the am. I did and asked more questions (LOL) I wanted the Colorado LT for x amount with x amount of miles. He told me give me a few and I will call you back. Michael did just that. I got my Colorado LT for the price and mileage I wanted. And thank goodness for Joe/tech guy. Honestly any one that is not a techie they need Joe! Great experience. More