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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
March 20, 2018
Purchase of leased vehicle Great experience! I really appreciated the determination that Joe showed to find me the best deal possible. He was very considerate of my needs and bu Great experience! I really appreciated the determination that Joe showed to find me the best deal possible. He was very considerate of my needs and budget. More
by lantelli88
Verified CustomerEmployees Worked With
Joeseph Grimshaw, Dylan Love
March 20, 2018
Happy customer Buddy Baur goes above and beyond in this industry. Aside from his personality, he is extremely knowledgeable and genuinely cares about the happiness o Buddy Baur goes above and beyond in this industry. Aside from his personality, he is extremely knowledgeable and genuinely cares about the happiness of the customer. I send all of my friends and family to him. If I could give him more stars I would! I will never go anywhere else! More
by nikkisperanza
Employees Worked With
Buddy Baur
March 20, 2018
great experience, out of state purchase after visiting many local dealers in North Carolina, decided to call up Steve York (having lived in Rochester 8+ years ago). He quickly got me a pric after visiting many local dealers in North Carolina, decided to call up Steve York (having lived in Rochester 8+ years ago). He quickly got me a price for the exact car I was looking for, while an out of state new purchase is not something dealt with often, they were able to handle it with no problems at all.After signing paperwork they double checked the incentives and found $500 additional and quickly had a new contract printed. Dont know many dealers that would do that. More
by Trow186
Employees Worked With
Steve York
March 20, 2018
I'm a young girl and I feel that they try to take advantage. In the past I had good experiences until recently. I have had a crack thermostat housing unit replaced and another time recently I had a water pump re In the past I had good experiences until recently. I have had a crack thermostat housing unit replaced and another time recently I had a water pump repalced. Both of these parts were covered under warranty. They did not look into them being covered under warranty until I asked and the second time insisted. Two different service associates tried to get me to pay $150 for fluids.... They needed to replace these fluids when changing the parts each time. I refused to pay both times and yet my fluids we're still replaced. The 2 ND time I came in was for the thermostat housing unit and the service associate tried to tell me I needed brake pads and rotors right then and if I didn't get them within a week it would be dangerous. I got 2 other mechanics to look at my brakes and both said I had half my brake pad life left. None of them knew each other. I'm sick of walking in there n having to have my guard up because I feel that I will be taken advantage of. Everyone, think really hard and get a second opinion before just saying yes for them to fix something that's "broken" More
by STEPHANIE.KRYGIER
Employees Worked With
Dan Helmbold, Rocco Pellegrino
March 20, 2018
Truck guy again After being without a truck for 3 years and not wanting to get a full size truck again the colorado was a breath of fresh air. Joe and carol are great After being without a truck for 3 years and not wanting to get a full size truck again the colorado was a breath of fresh air. Joe and carol are great sales people and i would not hesitate to purchase another vehical from either one of them. More
by ahaylo
Employees Worked With
John Brest, Carol Harrington
March 20, 2018
Last minute NYS Inspection Went to dealership for my NYS inspection on last day of February. No appointment. Taken in immediately upon arrival at the service area. On my way hom Went to dealership for my NYS inspection on last day of February. No appointment. Taken in immediately upon arrival at the service area. On my way home in less than an hour. Have always had quick and courteous service even without an appointment. Thank you all. More
by MDANIELS004
Employees Worked With
Kevin Doughterty - Tech, John Lanzatella, Christopher Sherlock
March 20, 2018
Show some LOVE for Dylan Love Dylan helped us with the last leg of our leasing process. He was very professional and knowledgeable AND HILARIOUS. I think he was just as excited as Dylan helped us with the last leg of our leasing process. He was very professional and knowledgeable AND HILARIOUS. I think he was just as excited as we were about our big orange automobile. He was very patient with showing us how to access all of the digital features. It was a very pleasant experience. THANK YOU DYLAN!!! More
by ronagelman
Employees Worked With
Dylan Love
March 19, 2018
Side detection faults-repaired. I came in for a side detection fault code and thought I had selected "wait for it" on the scheduler. It turned out that I selected "drop off". The S I came in for a side detection fault code and thought I had selected "wait for it" on the scheduler. It turned out that I selected "drop off". The Service Consultant Daniel Helmbold still was able to get my car in and repaired in a timely fashion, good job. Thx. More
by GSKY2
Employees Worked With
Dan Helmbold
March 19, 2018
Very friendly people I feel the service I got was great and I would recommend other people to go buy a vehicle from bob Johnson.i got the vehicle I wanted and the price I I feel the service I got was great and I would recommend other people to go buy a vehicle from bob Johnson.i got the vehicle I wanted and the price I wanted. More
by webff197
Employees Worked With
Jonathan Hillengas, Stephen Johnson, Eric Pappert
March 19, 2018
Great customer care I came to Bob Johnson looking to buy a new to me a car. I’m met Jonathan and was immediately impressed by his warmth and personality. He help me locat I came to Bob Johnson looking to buy a new to me a car. I’m met Jonathan and was immediately impressed by his warmth and personality. He help me locate the car I was looking for. Had me do a test drive. And kept me up to date on what was going on with the process. He made the whole car buying process very smooth. Thank you! More
by c_epping
Employees Worked With
Jonathan Hillengas, Tyler Kostraba
