Bob Johnson Chevrolet

This company will LIE and STEAL your money. I had my only car key break the day before moving to a new home. I called them on FRIDAY and SATURDAY. They promised over the phone that it would take I had my only car key break the day before moving to a new home. I called them on FRIDAY and SATURDAY. They promised over the phone that it would take 15-20 minutes to get the key cut and reprogrammed for 60 dollars. I agreed and went through the trouble of getting my car towed to them. When I got there, they couldn't cut the key because the key cutter machine broke on THURSDAY. They said they needed to order parts from ITALY, which was going to take a month! So I just stood there, flabbergasted. Without asking me, they cut a new key with the BROKEN machine. They come out 20 minutes later and say that I HAVE to pay $68.20 to the cashier. I asked if we could try it first, I'm told no. I pay for the key and bring it to service where they tell me it will be ANOTHER sixty dollars to reprogram it. After an HOUR they tell me it did NOT work. I asked if that means I have to wait a month for them to cut a new key. They tell me they will send the key out to get a new key cut on MONDAY. I left and came back on Monday and was then told reprogramming was now $107.80! At this point, I was just done with the place and I was desperate for a key, so I paid and left. In the end, the sixty dollar "15-20 minutes" turned into 3 DAYS, and 180 dollars. To top everything off, the staff treated ME like I was wasting THEIR time. More

Best Car Buying experience ever! Everyone at Bob Johnson Chevrolet was a pleasure to work with. We got exactly what we asked for with no pressure to spend more. They took the time to Everyone at Bob Johnson Chevrolet was a pleasure to work with. We got exactly what we asked for with no pressure to spend more. They took the time to answer all of our questions and made sure we understood all of the features of our new car. I will highly recommend them to friends and family. More

professional but long, Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn’t matter if you have an appointment or not, seems to be very lengthy regardless, More

Customer Service Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealers Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealership I bought my car from did ABSOLUTELY NOTHING to help Bob Johnson said we will take care of you and that they did. They made arrangements to get my car towed there and had a loaner for me to use until it was fixed, they kept in touch with me for the duration and treated me like royalty. The Customer Service I received was Top Flight for the duration on my visit. For sure my next car will be through them. Thank you guys for your care. More

Fast courteous service The overall experience with Bob Johnson has been excellent. They get me in and out in a timely fashion with my appointments. So far, so good! I will k The overall experience with Bob Johnson has been excellent. They get me in and out in a timely fashion with my appointments. So far, so good! I will keep returning for my services. More

Professional and not over powering. Our whole experience was relaxed and comfortable and at no time were we pressured to accept any extras. Explanations of all features of our Colorado w Our whole experience was relaxed and comfortable and at no time were we pressured to accept any extras. Explanations of all features of our Colorado were gone over and our questions were answered in language we could understand. Brady and Tim top notch!! Also Eric. More

purces plesent easy to deal with. every one was plesent to dealwith .every one was very knowledgable.was very happy with the deal that we made. plesent easy to deal with. every one was plesent to dealwith .every one was very knowledgable.was very happy with the deal that we made. More

Customer service The service work on my vehicle was fine, however I would not recommend buying a vehicle from this dealer or financing a vehicle through GM Financial. The service work on my vehicle was fine, however I would not recommend buying a vehicle from this dealer or financing a vehicle through GM Financial. After a year and a half they have still not straightened out the payments we have made. We have proved payments and all we get in return is silence. More

Thanks Nick! Nick was kind, respectful & helpful during our car buying experience. He was a pleasure to work with and allowed me to make the best decision for my f Nick was kind, respectful & helpful during our car buying experience. He was a pleasure to work with and allowed me to make the best decision for my family. Bob Johnson had a monthly deal going on and it was something we couldn't pass up! I feel great driving a new vehicle with leather seats, more space & all the technology updates- leaving my 13 year old car behind wasn't so hard! More

Excellent as always Wife went in to turn in her old lease for a new one. Got a great deal on a Equinox. I ended up with a beautiful Tahoe not planning to get anything. Na Wife went in to turn in her old lease for a new one. Got a great deal on a Equinox. I ended up with a beautiful Tahoe not planning to get anything. Nate was awesome. Very helpful with helping my wife find the features she wanted and getting ones she didn’t know she’d like. Mat with 1 T was also very helpful in getting both of us in vehicles we could afford. More