
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Very easy and low pressure I needed a vehicle and my salesman was easy to work with and did not pressure me. I knew what I wanted and got what I asked for. I needed a vehicle and my salesman was easy to work with and did not pressure me. I knew what I wanted and got what I asked for. More
leased a new vehicle salesman steve York is top notch and john brest for getting us financed.3rd time buying and leasing cars here only place to go as far as I am concernd salesman steve York is top notch and john brest for getting us financed.3rd time buying and leasing cars here only place to go as far as I am concernd More
very good experience , no pressure. my wife purchased a new car in January from Bob Johnson's. She told me how friendly and helpful her salesman was and that I should go through him when my wife purchased a new car in January from Bob Johnson's. She told me how friendly and helpful her salesman was and that I should go through him when I was ready to buy a new truck. She was RIGHT! Johnathan was very friendly and knowledgable about the vehicle he was selling. unlike many other salesmen I have talked to over the years that knew nothing about their products. it was a plesure to work with him and I will gladly refer others to him. More
Reliable problem solvers Chris and Andrew handled my tire problem quickly, courteously, and with no hassles. I’d have to say this is typical of my experiences at Bob Johnson. Chris and Andrew handled my tire problem quickly, courteously, and with no hassles. I’d have to say this is typical of my experiences at Bob Johnson. More
Great service Every time I take my truck in for service the experience is very relaxed. The service consultant, (Dan) is very knowledgeable and concerned for the cu Every time I take my truck in for service the experience is very relaxed. The service consultant, (Dan) is very knowledgeable and concerned for the customer's satisfaction. While doing the intake report on the reason I was bringing my truck in for service he asked me if I was planning to wait because it was going to take a lot longer than I was figuring and he didn't want me to waste my day sitting around the showroom. He had already arranged for a rental (no charge) until the work was completed. Dan called me that afternoon and told me the work was done but they wanted to keep the truck overnight to do a recheck of the truck in the morning and they would call me when it was done. As it turned out my warranty was about to expire and Dan caught it so that the work was covered. I WILL BE BACK FOR ALL MY SERVICE NEEDS More
Awesome experience, no pressure From the time I walked in I was relaxed and wasn't bombarded by people like most dealerships. Everyone I dealt with was courteous and up front with al From the time I walked in I was relaxed and wasn't bombarded by people like most dealerships. Everyone I dealt with was courteous and up front with all my transactions. I have never bought a vehicle and had it go so smooth. I will never go anywhere else and will recommend Bob Johnson to all my friends and relatives. More
Very helpful they are very helpful and what they do reliable fast and answering questions and I do like the variety of choices that we have to make from... thank they are very helpful and what they do reliable fast and answering questions and I do like the variety of choices that we have to make from... thank you More
Great customer service - as always! Customer service rep was personable and very informative when answering my questions and concerns. Quick in and out with completion done earlier than Customer service rep was personable and very informative when answering my questions and concerns. Quick in and out with completion done earlier than promised. This is why I continue to return to Bob Johnson Chevy for service to my vehicle. More
Oil Change The oil change was done to perfection and was done so in a timely manor. Would reccommend the service department to others and enjoyed the water. The oil change was done to perfection and was done so in a timely manor. Would reccommend the service department to others and enjoyed the water. More
Completely satisfied We had a great experience buying our Equinox. We got a great price and there were no surprises! I would definitely recommend this dealership. Thank yo We had a great experience buying our Equinox. We got a great price and there were no surprises! I would definitely recommend this dealership. Thank you. More