
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet

Excellent service !! I recommend to all looking to buy a lease or new car :) very helpful!! They gave me exactly what I was looking for! !! I recommend to all looking to buy a lease or new car :) very helpful!! They gave me exactly what I was looking for! More
Nicholas D. the man of the hour, but he was not alone I only take my car to be serviced at Bob Johnson. Yes you pay for satisfaction but it is the peace of mind that a Chevy dealer is using Chevy parts an I only take my car to be serviced at Bob Johnson. Yes you pay for satisfaction but it is the peace of mind that a Chevy dealer is using Chevy parts and supplies to make my car last longer. I had a check engine light on for months and just could not afford to do anything about it. I knew i did not want to take it anyone else, therefore meaning i would have to save up money for repair done correctly. My service agent was Nicolas. I have to say, this young man made sure i was satisfied the whole process. He has a very understanding way about him. He didn't pull any punches and he told me what my options were and provided dollar amounts for each service with tax. No surprises. I want to Thank Nic for being a stellar person to work with. I would definitely drop his name to anyone I know. He really made this Bob Johnson experience special, I sincerely felt like i was in good hands. I also want to point out two cashiers I think one is named Lisa, the other I'm unsure of. These two ladies are so cool and understanding. They are personable and professional and a joy to give my money to. The shuttle guy was really nice and very personable. He drove me home and picked me up. We had a nice chat and he even dropped me a nugget of wisdom that made me like him even more. It is those behind the scene folks like the cashiers and shuttle persons who really complete the experience and should not be taken lightly. Lastly, Jamalle Cade always says hello and is very personable. I didn't work with him this time but he deserves xxxxxxfor being a real nice, personable and understanding guy. I have asked three folks to repeat after me.. I do not want to be seen at Bob Johnson unless I'm getting an oil change or buying a new car. Now I'm very happy about this and hope it comes out to be true. Completely Satisfied Customer again. Greg B. More
I needed a new vehicle. I received excellent customer service from the salesman and the financial person. I submitted a number of used vehicles that I was interested in to An I received excellent customer service from the salesman and the financial person. I submitted a number of used vehicles that I was interested in to Andy and he reviewed the list with me until I decided on the vehicle from that list. Test driving the vehicle was the final point in choosing the vehicle I bought. Working with George on interest rate and loan duration worked out as George showed me options based on the length of the loan and interest rates. He promised to find me the lowest interest rate available and he did. These two employees you have represent Bob Johnson very well. It was a pleasure working with each of them. More
Great! Very informative and experiential. The variety and value of each vehicle was affordable. This was great because the vehicles were all so appealing. Mi Very informative and experiential. The variety and value of each vehicle was affordable. This was great because the vehicles were all so appealing. Mixing aesthetics with cost-effectiveness was what determined my continued loyalty to Bob Johnson. More
Great dealership I have been a faithful customer to Bob Johnson. Always excellent service. Great atmosphere and I will continue to be a customer. I will recommend to f I have been a faithful customer to Bob Johnson. Always excellent service. Great atmosphere and I will continue to be a customer. I will recommend to family and friends. More
Just a pleasurable experience! Very happy with our salesman Mike Marletta very thorough and professional. Certainly a great asset to your company would not hesitate to recommend or Very happy with our salesman Mike Marletta very thorough and professional. Certainly a great asset to your company would not hesitate to recommend or buy another vehicle from there. More
Great Service I was greeted quickly and treated professionally, Service writer listened to my description of the problem and relayed that on the paperwork instead o I was greeted quickly and treated professionally, Service writer listened to my description of the problem and relayed that on the paperwork instead of trying to tell me what the problem was or maybe More
new car lease salesman was very helpful and and was not pushy .very good at answering my questions and explained everything to me. very good price for the car salesman was very helpful and and was not pushy .very good at answering my questions and explained everything to me. very good price for the car More
Very satisfied Went into dealership to discuss turning in my leased vehicle - no real plan to lease new vehicle. John listened to my description of something I was Went into dealership to discuss turning in my leased vehicle - no real plan to lease new vehicle. John listened to my description of something I was not happy with in the Cruz I currently had and offered a test drive in a Trax. No overpowering selling job, he let the car sell itself. He went out of his way to satisfy when he'd promised to find a blue Trax for me and the plan didn't work out as planned. George offered suggestions towards financing and additional insurance for the vehicle. Both gentlemen made what is not usually an enjoyable experience a very positive experience. I will certainly recommend John to anyone looking for a vehicle. More
Lease trade in I had an overall good experience at this dealership. Everyone was very helpful and genuinely cared bout any of my concerns. Many of my questions were I had an overall good experience at this dealership. Everyone was very helpful and genuinely cared bout any of my concerns. Many of my questions were answered and explained well. More