
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Lease of 2018 Equinox New Equinox changes are pleasant surprise. Seems easier to handle & more fun to drive than my old Equinox. A bit shorter & narrower, so fits better New Equinox changes are pleasant surprise. Seems easier to handle & more fun to drive than my old Equinox. A bit shorter & narrower, so fits better in my garage. More
very rude Was left standing uncomfortable when I was called to the window after stating my name the other rude cashier stated I was not next in line so my cashi Was left standing uncomfortable when I was called to the window after stating my name the other rude cashier stated I was not next in line so my cashiers dismissed me and calling the next guy in line and just left me standing there looking like a idiot..no apology ..then when u mentioned I was a bot upset he gave me a horrible attitude the rest of my visit.. More
Oil change They were fast, efficient, friendly and knowledgeable. The waiting room was comfortable and well lit. Quietly sat and read my book while I waited. They were fast, efficient, friendly and knowledgeable. The waiting room was comfortable and well lit. Quietly sat and read my book while I waited. What more can you ask for? More
Great Salesman Ray Mitchell was so helpful, friendly, knowledgeable, caring and funny. He really took the time to get to know us and figure out our needs for the new Ray Mitchell was so helpful, friendly, knowledgeable, caring and funny. He really took the time to get to know us and figure out our needs for the new vehicle. More
Leased a new car. Had an easy time leasing the car from the dealership. The rep was helpful and informative. He worked with us to make sure we chose the best car for o Had an easy time leasing the car from the dealership. The rep was helpful and informative. He worked with us to make sure we chose the best car for our criteria. More
Customer service Our salesman Daniel had great customer service. He was very knowledgeable and personable to me and my husband. He worked with us on our car payment an Our salesman Daniel had great customer service. He was very knowledgeable and personable to me and my husband. He worked with us on our car payment and actually kept it the same as on the car we traded in which was awesome! Also Jackie at the NERDS desk was great in showing me how to use the dashboard accessories and setting me up with onstar. We had a great experience at Bob Johnson 😊 More
quick and easy Everyone was very heplfull, kind and always smiling. They make you feel at home, was quick and easy!!!!Thanks Mike!! I love my new car!! Everyone was very heplfull, kind and always smiling. They make you feel at home, was quick and easy!!!!Thanks Mike!! I love my new car!! More
Happy I was very pleased with my service . They always get me in and out. They always explain what’s going on with my car as well I was very pleased with my service . They always get me in and out. They always explain what’s going on with my car as well More
Awesome My family has had many vehicles with Bob Johnson Chevrolet, but this is my first and I'm very happy about it. Andy was very helpful. Professional, yet My family has had many vehicles with Bob Johnson Chevrolet, but this is my first and I'm very happy about it. Andy was very helpful. Professional, yet also funny and friendly. He made everything very simple for a newbie like me and got me exactly what I wanted. Kathryn was really nice and helped show me the ropes to my new car and did it quickly, while making sure I knew how to use everything. I will definitely get another car here and would highly recommend it to anyone. More
Smooth and helpful This is my 3rd consecutive transaction with this dealer. Just have no reason to purchase anywhere else. Everybody had my best interest in mind. They l This is my 3rd consecutive transaction with this dealer. Just have no reason to purchase anywhere else. Everybody had my best interest in mind. They listened and met and exceeded my expections. More