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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

April 30, 2018

Great experience Laura and everyone I worked with were extremely focused on my needs and wants. Everything worked out well and I am very happy with my new Equinox. More

by jol240
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Laura Tallents, Joe Williams
April 30, 2018

First new car in 24 years! Everything went smooth! First time chevy buyer(lease)! Rides great! Last GM product I had was 30 years ago! Chevy Trax is a great product! More

by bush571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Towle
April 30, 2018

Leasing a new chevy Colorado made easy. It was a very pleasant experience with all the help we received from Mike M. Very professional and courteous. Will definitely deal here again. Thanks More

by larry42949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marletta, Eric Pappert
April 30, 2018

Recent service visit. Service was handled quickly & efficiently!! Nice waiting area and appreciate the refreshments that are available. Overall, a good experience. Nice More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty, Jamalle Cade, Bill Kinney, George Sarkis
April 30, 2018

Stop in service Quick and thorough! I brought in my traverse for an oil change and tire rotation on a Saturday afternoon. I opted not to wait, but they took my car ri More

by BHARRING20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
April 30, 2018

Check engine light turned on right after oil change A day after I received an oil change and tire rotation the check engine light turned on. This was after I waited 4 hours for my oil change and had to More

by B.D.STIEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmgreen, Christopher Sherlock
May 01, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry about your wait time. It is unacceptable and should not have happened. I would like to talk more about this and find time to evaluate your check engine light. Please call me when you have the opportunity so we can work on this together. Christopher Codd Service Manager 413-9339

April 30, 2018

Smooth Dropped off night before, picked up after work, process was simple. Tech - Clint Perkins communicated very well, asked questions about the problems I More

by DChappius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
April 30, 2018

Felt taken care of! Burt was an amazing salesman helping guide me to purchase the vehicle I needed. I was treated more than fair and got a great price!!! Nice to feel tre More

by crandall.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, George Sarkis
April 30, 2018

Working with Ann Lankase Worked with Ann in the past on deals . Brought my daughter in for her first time buying a car . Ann worked on several senaireos and match the right c More

by BARTIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lakis, Eric Pappert
April 30, 2018

Service Every time I come to Bob Johnson it takes hours for a simple inspection or oil change. It is much cheaper and faster to go elsewhere. More

by kmason202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
May 01, 2018 -

Bob Johnson Chevrolet responded

Please call me when you have the opportunity as I would like to hear more about this situation. Christopher Codd Service Manager 413-9339

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