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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

May 04, 2018

Poor experience I was there at 8:00 Wednesday morning for my scheduled appointment. Began work I didn't authorize. Didn't do work I paid for! Was told my glove box wa More

by DIONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
May 22, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry again about this situation. I know that we had a conversation about this. Please call me back at 413-9339 if you have any further concerns r questions.

May 03, 2018

Excellent in every way My sales person, Omar Gonzalez, was great to work with and made the deal happen. He treated me with respect and made the experience, which I usually d More

by BarbS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez, Peter Montante, George Sarkis
May 03, 2018

Easy car purchase Car buying made easy. Great deal on trade in. Great leasing deals. Big selection to choose from. Easy to work with. Simple process. Try it. More

by Happy Equinox Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, George Sarkis, Scott Tam, Willie Williams, Joe Williams, Dustin Jewell
May 03, 2018

Great service could not be better. Been buying vehicles from Lenny Zacolino for years. He has always been great to deal with. The whole experience at Bob Johnson has always been great. More

by bfritsch0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Lenny Zaccaglino
May 03, 2018

Excellent personal service The team was able to accomodate our needs, at the price we could afford and was able to work a deal , with my prefered financial institution, for easy More

by molinaro.family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, Darwin Morillo, George Sarkis
May 03, 2018

Poor customer service New truck with 3 problems (all same) within 8 months and customer service around fixing problem or satisfying customer is poor. Would have expected be More

by JTRIBOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Codd, Joeseph Grimshaw, Mark Jenkins, Peter Montante
May 03, 2018

Very professional !! Awesome service provided during my shopping and buying process!! Would go back and also recommend to friends and family!! Great product and very advan More

by djpolito69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw, George Sarkis
May 03, 2018

Car recalled for emissions problem. I will take my car there as long as it is under warranty. After that, I would probably take it to some place closer to where I live. The replaceme More

by DENNY615
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, Steve York
May 03, 2018

Great to deal with!!! Fast and responsive to all questions!! Joey made it easy to get the truck I wanted!!!i would definitely refer Joey and Bobjohnsons to all my friends a More

by jlknorr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw
May 03, 2018

Infuriating I had a loaner while my car was being worked on I did not damage the loaner I was told the loaner was inspected before I took it in my possession More

by KPATT1124
Recommend Dealer
No
Employees Worked With
Kirstin Perry
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