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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
May 08, 2018
Amazing Experience with Darwin! Darwin was amazing! Helped me get into a car fast and I felt very well taken care of! I love the new car and the heated seats! It is exactly what I wa Darwin was amazing! Helped me get into a car fast and I felt very well taken care of! I love the new car and the heated seats! It is exactly what I was looking for at a great price. More
by melissabuchiere
Verified CustomerEmployees Worked With
Peter Montante, Darwin Morillo, Eric Pappert, Jamal Griffin
May 08, 2018
The "Waiti Time" was waaaaaaaaaaa too long! I am used to a 30-45 minute wait for an Oil-Lube-Filter-Tire Rotation......I was at BJ for 90 minutes +....Next time I'll be the first one there in t I am used to a 30-45 minute wait for an Oil-Lube-Filter-Tire Rotation......I was at BJ for 90 minutes +....Next time I'll be the first one there in the AM....... More
by HAMMER11950
Employees Worked With
Zachary Lavalley
May 08, 2018
Walk in service is a great convenience. Everyone is always pleasant , helpful, thorough and hospitable too. I was greeted at the door and waited on right away. is a great convenience. Everyone is always pleasant , helpful, thorough and hospitable too. I was greeted at the door and waited on right away. More
by DYAW
Employees Worked With
I was treated wonderfully by three nice gentlemen and thr very pleasant lady at check out, but I don't remember any of their names.
May 07, 2018
Service was great Scott Tam did a great job communicating with us through out the transaction and made it a smooth deal. It was quick and easy. Thank you Scott b Scott Tam did a great job communicating with us through out the transaction and made it a smooth deal. It was quick and easy. Thank you Scott b More
by neilholz
Employees Worked With
Eric Pappert, Scott Tam, Jamal Griffin
May 07, 2018
always friendly and helpful customer service I was able to go in for an inspection with no appointment, and they finished when they said they would. I couldn't ask for a nicer group to deal with. I was able to go in for an inspection with no appointment, and they finished when they said they would. I couldn't ask for a nicer group to deal with. More
by TDICKERS
Employees Worked With
Andrew Bisig, Christopher Codd, Nick Trottier
May 07, 2018
Benny is excellent! I recommend Benny to all of my friend and family. He make car buying easy! He has always been professional and friendly. I have bought several cars f I recommend Benny to all of my friend and family. He make car buying easy! He has always been professional and friendly. I have bought several cars from him and hope to buy many more. More
by SKIAMUCK
Employees Worked With
Benny Cannavino, George Sarkis
May 07, 2018
Accommodating and pleasant service staff Service at Bob Johnson Chevy is always satisfactory. Aside from the fact that I waited longer than usual for an inspection and oil change to be compl Service at Bob Johnson Chevy is always satisfactory. Aside from the fact that I waited longer than usual for an inspection and oil change to be completed, this is not the norm. They were busier than usual that day. They listened to my concerns, and met all expectations. Love this dealership! More
by ANNO0
Employees Worked With
Jamalle Cade, Bert Marlatt
May 07, 2018
Had to return a couple days later Just went in for a oil change,, tire rotation and they recommended changing the engine air filter. I agreed to that but on my way home (30 minutes awa Just went in for a oil change,, tire rotation and they recommended changing the engine air filter. I agreed to that but on my way home (30 minutes away) I turned on my fan for my air conditioner and it made a loud vibrating noise. I called and they told me to come back and they would fix it. Too far to go back that day, going back today but don’t appreciate having to make the extra trip. More
by KARENBARRY66
Employees Worked With
Steve Kerr
May 07, 2018
Excelente work Nice people and good work fast transfer and good price.. very good deal... I’m happy with my use truck . This is the dealer I recommend to ev Nice people and good work fast transfer and good price.. very good deal... I’m happy with my use truck . This is the dealer I recommend to everyone More
by jatniel12344
Employees Worked With
Stephen Johnson, Darwin Morillo, Eric Pappert
May 07, 2018
Bad customer service I made an appt online for 7:30 am. When I pulled in a man came up with a tablet and asked for my name and what I was coming in for. I told them I had I made an appt online for 7:30 am. When I pulled in a man came up with a tablet and asked for my name and what I was coming in for. I told them I had a appt and gave them my information they told me where to park and to leave my keys in the car and that was it. So I went inside and I waited for a while. Around 9 am I went to the desk to see if it was done yet they said no because I didn’t check in up front too. I didn’t think I would have to check in at two different places and it was never communicated to me that I had to do so. I explained to them that I made an appointment online and I spoke to someone outside and gave them my information I don’t know why it wasn’t communicated to me. I would have felt a little better if they would have apologized for the confusion or the fact that i had been waiting so long when they had my keys hung up the whole time and didn’t know who they belonged to. I will not be going back here for any services after this experience. More
by JANELLEGUCK
Employees Worked With
I didn’t look at the name tags
