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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
May 17, 2018
Great in some areas, not so in others They did great work on my oil change and tire rotation. But when I asked them to look at and fix my loose ski rack, they said they weren't sure that t They did great work on my oil change and tire rotation. But when I asked them to look at and fix my loose ski rack, they said they weren't sure that they were qualified and that I might have to make a separate appointment with the service center. They said they would take a look at it though. Nobody ever did though, as it wasn't written into my paperwork and the ski rack is still loose. My vehicle was purchased new this past October so its under warranty. I feel such a simple problem should have been taken care of with no questions asked. More
by DOUGOGEEN
Verified CustomerEmployees Worked With
I dont know the employee names, Andrew Bisig, Jamalle Cade, Christopher Codd, Nicholas Delettera, Dan Helmbold, Mark Jenkins, Steve Kerr, Paul Palmgreen, Rocco Pellegrino, Kirstin Perry
May 17, 2018
Great Came in and got the car I wanted at the price I wanted. Great experience and will keep going back. Chris was very helpful in everything that I needed Came in and got the car I wanted at the price I wanted. Great experience and will keep going back. Chris was very helpful in everything that I needed More
by jeffric96
Employees Worked With
Chris Callari
May 17, 2018
Oil change and tires rotation. I came in for normal matinance and I was consurned about the shifting of the transmission! They looked at it and they could not repeat the problem so I came in for normal matinance and I was consurned about the shifting of the transmission! They looked at it and they could not repeat the problem so they told me to keep an eye on it. If the problem continues they want to have the car so they can drive it to try to recreate the condition when they are driving. More
by FINNANDINA
Employees Worked With
Dan Helmbold
May 17, 2018
new car experience I walked in on Monday morning in need of a car as soon as possible. I met with sales associate Adam Crist. He quickly and efficiently broke down a lis I walked in on Monday morning in need of a car as soon as possible. I met with sales associate Adam Crist. He quickly and efficiently broke down a list of vehicles based off the specifications I was looking for, and by Tuesday afternoon I was pulling of the lot in a new Cruze. It was so simple and stream line, and everyone I dealt with made it their top priority to get me into a new car for the best possible deal. More
by tb032196
Employees Worked With
John Brest, Adam Crist, Rich Held
May 17, 2018
Trading in a 18 equinox for a 18 silverado I recently leased a 2018 Equinox from Bob Johnson Chevrolet. After driving the Equinox in short order found the front seats to be extremely uncomforta I recently leased a 2018 Equinox from Bob Johnson Chevrolet. After driving the Equinox in short order found the front seats to be extremely uncomfortable. After going to the auto show and measuring all the like vehicle seats, I found the Equinox seats at least 2 inches shorter than the rest. Went back to Bob Johnson's to see if there was any way out of the lease, or trade up. After spending many hours with me, Willie Williams cut me a fair deal. Unfortunately I'm paying way more than coming in without a trade. I of course understand the numbers and am OK with it as It got me into an 18 Silverado, which is by far more comfortable. When this lease is up I will definitely return for another! This is my third vehicle from them. More
by JSAUCKE
Employees Worked With
Willie Williams
May 17, 2018
New car My experience with Bob Johnson was excellent. My sales man was very professional,Knowledgable,helpfull and friendly I had many questions and he list My experience with Bob Johnson was excellent. My sales man was very professional,Knowledgable,helpfull and friendly I had many questions and he listened and addressed them all. More
by Lee23
Employees Worked With
John Brest, Lenny Zaccaglino, Dylan Love
May 16, 2018
Service folks are very helpful and got my vehicle in and out I have been dealing with Bob Johnson for many years and have always been had good service and I keep coming back. Great service in sales and service I have been dealing with Bob Johnson for many years and have always been had good service and I keep coming back. Great service in sales and service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; More
by John H.
Employees Worked With
Pete Dellefave, Christopher Codd, Steve Kerr
May 16, 2018
Very good service. I appreciate that I can get a car or they will shuttle you, if I have to leave my vehicle for service. They are always friendly. I appreciate that I can get a car or they will shuttle you, if I have to leave my vehicle for service. They are always friendly. More
by DSCIABBA
Employees Worked With
I am not sure of the name of the service people I have worked with
May 16, 2018
Was in for a check engine, was out in an hour. It was a return visit from a prior problem in which GM mandated how Service handled the problem. Because it was a return visit for a previous situatio It was a return visit from a prior problem in which GM mandated how Service handled the problem. Because it was a return visit for a previous situation Dan said he'd have me outta there in a hour and did.so. More
by DFANTAUZZO5
Employees Worked With
Dan Helmbold
May 16, 2018
Very smooth The process from scheduling the appointment on-line through paying for the maintenance went very smoothly. Work was done well and in a good amount of The process from scheduling the appointment on-line through paying for the maintenance went very smoothly. Work was done well and in a good amount of time. Andy is always great to work with. More
by MROOS
Employees Worked With
Andrew Bisig
