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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
May 21, 2018
Fast and easy service John was very helpful with helping us choose a reasonable lease term and payment, and was very knowledgeable throughout the whole process. I would hi John was very helpful with helping us choose a reasonable lease term and payment, and was very knowledgeable throughout the whole process. I would highly recommend their service again, and will be coming back to John in the future! More
by lbarone585
Verified CustomerEmployees Worked With
John Faggiano, Eric Pappert, Jake Casartelli
May 21, 2018
Poor Service I will never use this service department again. When they called to set up the appointment they told me I had 2 free oil changes. When I got to my app I will never use this service department again. When they called to set up the appointment they told me I had 2 free oil changes. When I got to my appointment they told me it would be less than an hour. I also did not know where to go so I left my daughter in the car while I figured it out. They brought my car in without even realizing she was in the car!! Then the oil change took TWO hours and my oil changes were expired. Needless to say I will not be going back for an oil change. More
by erinmarie3713
Employees Worked With
I dont remember
May 21, 2018
Service Everything went well, the person that I dealt with was polite and was able to answer all my questions, without any problems, great experience that the Everything went well, the person that I dealt with was polite and was able to answer all my questions, without any problems, great experience that they More
by JCOLE7
Employees Worked With
Christopher Codd
May 21, 2018
Thankful There was an issue with my new lease vehicle in which there was a damage caused by "rodents". This is not covered by any waranty , which stressed me o There was an issue with my new lease vehicle in which there was a damage caused by "rodents". This is not covered by any waranty , which stressed me out. Because something like this is not covered, and was not my fault either. Andrew was very helpful understood I was stressed and did whatever to clear the bill for me. I was so thankful. More
by Chyde24rn
Employees Worked With
Andrew Bisig
May 21, 2018
Great Help my experiences at Bob Johnson was just GREAT! The salesman Steve York just made the day. He couldn't have been any helpful. He knows his products. my experiences at Bob Johnson was just GREAT! The salesman Steve York just made the day. He couldn't have been any helpful. He knows his products. I'll be back to buy from him again. More
by cfbrown424
Employees Worked With
Stephen Johnson, Steve York, Jackie Dixon
May 21, 2018
Great Service Everyone I dealt with was professional. Explained work being done. Kept me updated on progress of the work. I felt they went above and beyond. The Everyone I dealt with was professional. Explained work being done. Kept me updated on progress of the work. I felt they went above and beyond. There are other dealerships closer to me but I will drive the extra distance because of their services. More
by rprovost0
Employees Worked With
Dan Helmbold
May 21, 2018
Service Very satisfy with my service.every one was very helpful and courteous. I will recommend it to anyone .they always treat with a lot of respect . Very satisfy with my service.every one was very helpful and courteous. I will recommend it to anyone .they always treat with a lot of respect . More
by APEREZ30
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Frank Destefano, Omar Gonzalez, Bill Kinney
May 21, 2018
Thank you Answered all my questions and figured out the problem. Took us right in without an appointment and checking out was easy and the secretary’s were very Answered all my questions and figured out the problem. Took us right in without an appointment and checking out was easy and the secretary’s were very nice. More
by LVDERAVENS4170
Employees Worked With
Dan Helmbold
May 21, 2018
Found the used vehicle i was interested in. Prompt polite service. Sales and service personnel addressed the concerns l had about the Treverse SUV I purchased. The SUV was delivered having bee Prompt polite service. Sales and service personnel addressed the concerns l had about the Treverse SUV I purchased. The SUV was delivered having been detailed well. More
by pt109cop
Employees Worked With
Chris Callari, Carol Harrington
May 20, 2018
Bob Johnson service department is perfection Everyone at Bob Johnson Chevrolet is professional and exceptional. FANTASTIC! Sales, service, management are all pieces to a perfect puzzle. They aren Everyone at Bob Johnson Chevrolet is professional and exceptional. FANTASTIC! Sales, service, management are all pieces to a perfect puzzle. They aren't dealer of the year for no reason! More
by Sherlock25588
Employees Worked With
Christopher Codd, Joeseph Grimshaw, Jessica Leach, Christopher Sherlock
