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Bob Johnson Chevrolet

Rochester, NY

4.3
2,870 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,870 Reviews of Bob Johnson Chevrolet

December 10, 2023

Dan Mitchell spent a good half of a day working to help me find the car I wanted and needed. He and the sales managers, Peter and Brian at the West Ridge location were terrific to me and I am happy with my More

by franthompson65e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
September 08, 2023

They say they will keep my car in service for 1 month or more, but they do not give a loaner. More

by Mert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Kirstin Perry, Christopher Sherlock
September 04, 2023

I ordered a van in to the Avon location from Greece. I met with Steve Johnson who sold me the van. After leaving the dealership I received a call telling me the van was sold to someone else the day befo More

by Glenn
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Johnson
May 09, 2023

Visited dealer on April 4, 2023, to try to purchase a 2023 Bolt EUV. Placed order on the same date with Ted Peters. Unfortunately Chevrolet has not yet accepted order or even indicated if it will be poss More

by jm1943
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noah "Ted" Peters
April 21, 2023

Been calling service dept. for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back More

by Kpd148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Stahl, Buddy Baur, Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Bill Kinney, Peter Montante, Kirstin Perry, Christopher Sherlock
December 03, 2022

Emily Herman, my sales Rep was very friendly and her no pressure approach was absolutely excellent!!!! More

by jsynowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herman and Grant
October 10, 2022

I submitted a request to the dealer and never heard back. I haven’t heard anything good about any of the Bob Johnson dealerships but thought I’d give them the benefit of the doubt. I guess what I heard was c More

by Patrick.griffin
Customer Service
Price
Recommend Dealer
No
Employees Worked With
No One
July 27, 2022

I responded to an online ad for a used corvette and was told a salesman would e-mail me "very" shortly. End of business day and heard nothing. Checked their website the next afternoon and noticed the veh More

by davews_4
Customer Service
Recommend Dealer
No
Employees Worked With
Harley
November 16, 2021

They reached out via email, salesman asked if I had questions, I replied over a week ago with specific questions and never got a reply back. More

by 77trailhawk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Hartwigh, one star
October 12, 2021

I bought from out of state. They handled the transaction very efficiently and I would use them again More

by glennpatron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sakhidad