
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Inspection During the inspection a front end problem was discovered. It was repaired within the quoted time so I waited. Watiing room/facilities are customer fri During the inspection a front end problem was discovered. It was repaired within the quoted time so I waited. Watiing room/facilities are customer friendly. More
service I went in because my engine light was on. Dan did the workup and also saw that my vehicle had an open recall. Got everything taken care in 1 day. When I went in because my engine light was on. Dan did the workup and also saw that my vehicle had an open recall. Got everything taken care in 1 day. When I went to pick my vehicle up he was very thorough about everything was done, all the costs were very upfront, nothing was hidden from me. I really enjoyed my experience More
Service Fast friendly service in and out in a reasonable amount of time comfortable waiting area easy to schedule online will return for service in the future Fast friendly service in and out in a reasonable amount of time comfortable waiting area easy to schedule online will return for service in the future More
Great service! Was able to get my vehicle in when I wanted to; the service rep is fantastic; and my car was finished ahead of schedule! Dan is a great asset to your Was able to get my vehicle in when I wanted to; the service rep is fantastic; and my car was finished ahead of schedule! Dan is a great asset to your company!! More
Loved the process! Efficient, concise, and easy. Frank made the releasing process seamless. I will always continue to come back and work with him! He was able to find ex Efficient, concise, and easy. Frank made the releasing process seamless. I will always continue to come back and work with him! He was able to find exactly what I wanted with the specifications I asked for! More
Outstanding Buying Experience Andy Stewart made the entire buying experience so simple that we left purchasing a new Tahoe after stopping buy simply to take a test drive and gather Andy Stewart made the entire buying experience so simple that we left purchasing a new Tahoe after stopping buy simply to take a test drive and gather information. The pricing was outstanding and Andy's follow-ups were very quick and efficient. I'm sure we will be back again. More
Frank did amazing Frank helped us pick out a good car and gave us a great deal! Very friendly and helpful would recommend 10/10! Thank you Frank Frank helped us pick out a good car and gave us a great deal! Very friendly and helpful would recommend 10/10! Thank you Frank More
Routine Maintenence The staff were friendly and cooperative. The work was done when promised and I was called immediately. Very positive experience. I would highly rec The staff were friendly and cooperative. The work was done when promised and I was called immediately. Very positive experience. I would highly recommend this service dept to others More
New lease Service and sales person, Ben, were very helpful in helping me make a decision. I love my new lease, equinox, and hope to stay with this dealership. Service and sales person, Ben, were very helpful in helping me make a decision. I love my new lease, equinox, and hope to stay with this dealership. More
Fantastic Everyone at Bob Johnson was friendly, went out if thier way to make the experience Great. I have and will continue to refer my friends and family. Everyone at Bob Johnson was friendly, went out if thier way to make the experience Great. I have and will continue to refer my friends and family. More