
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Great experience I had a very enjoyable experience buying a vehicle from Bob Johnson. They were very up front and gave several different options to choose from. I will I had a very enjoyable experience buying a vehicle from Bob Johnson. They were very up front and gave several different options to choose from. I will definitely do all my future business with Bob Johnson. Highly recommend. More
Good friendly service Work was done promptly and correctly, employees were friendly and knowledgeable. Mr. Bisig updated me during the work with a progress report and a ti Work was done promptly and correctly, employees were friendly and knowledgeable. Mr. Bisig updated me during the work with a progress report and a time estimate. Mr. Defendorf answered my question regarding a problem with my ignition key, and was able to order one which arrived promptly and solved my problem. I am very satisfied with my experience here. More
Purchasing a new car The staff was so helpful and nice! They helped me find the car that’s just for me, and answered any questions that I had. The staff was so helpful and nice! They helped me find the car that’s just for me, and answered any questions that I had. More
Easiest car purchase ever! I came in knowing what I wanted, but doubtful that I could afford it because of my trade-in value and the outstanding loan on my current vehicle. Ton I came in knowing what I wanted, but doubtful that I could afford it because of my trade-in value and the outstanding loan on my current vehicle. Tony Suttera made it all so EASY!! I love my new 2018 Cruze!!!! Thank you Tony! More
Laura is the best! Literally the only reason I came here was because of Laura. She has taken care of so many people I know that I trusted her with this. I feel like men Literally the only reason I came here was because of Laura. She has taken care of so many people I know that I trusted her with this. I feel like men talk down to women like we dont know what we're doing when we are looking for a car. Laura treats you like you matter and what you want matters. She got me exactly what I wanted no questions. She's the BEST and I will only come in for her. More
Friendly It’s always a great experience working with frank disafano always a good experience he is always upfront with me with numbers, very friendly and court It’s always a great experience working with frank disafano always a good experience he is always upfront with me with numbers, very friendly and courteous I always work only with him very comfortable More
Overall review 5 year customers Have 2 vehicles I’ve purchased from Bob Johnsons. No problems but one time after my 11th visit for the same issue and was told it was something and f Have 2 vehicles I’ve purchased from Bob Johnsons. No problems but one time after my 11th visit for the same issue and was told it was something and fixed it and addressed it the. Told something else until I told them and went to GM to complain. Issue was finally addressed and fixed. was told something else else different even tho it was fixed it was just turned into a couple of things. At least ownership was take. Care of to fix the issue but was a hassle. Also at time it is to long of a wait time To get into service or updated. One time took 45 minutes before I was taken care of and heard the excuses. We still take our vehicles there and have no issues. Hopefully it won’t be any more issues. Constantly pushed new vehicles to purchase from the service department which I think is wrong. Take care of mine and if I wanted new I get new and have. Rental vehicles is a joke why would somebody small one a oversize Silverado when they don’t drive that size or that type of vehicle you should give them a comparable vehicle to what they’re driving not just endless supplies of Silverado’s. Not my problem you’re pushing them I want something that my smaller wife can drive. What if it was your grandmother coming in there and had a drive a silver Rado expected to be dinged up. Get the proper vehicle not excuses of only having large trucks. Hope things continue to get better As they have More
Amazing! I had the best experience at Bob Johnson! Scotty worked with me to get the best price and made sure I was able to get everything I wanted in my first I had the best experience at Bob Johnson! Scotty worked with me to get the best price and made sure I was able to get everything I wanted in my first SUV! He made the process very easy and he was very professional! Everyone was so friendly and my SUV is absolutely perfect! More
Terrific customer service Adam was helpful and enthusiastic. He was anxious to show me the features of my chosen vehicle and was knowledgeable in the features and capabilitie Adam was helpful and enthusiastic. He was anxious to show me the features of my chosen vehicle and was knowledgeable in the features and capabilities of the vehicle I was interested in. He made my experience very enjoyable. More
Very Helpful They did everything they could to make sure we got the best deal so we could afford it. They answered every question we had so we felt comfortable wit They did everything they could to make sure we got the best deal so we could afford it. They answered every question we had so we felt comfortable with the purchase. More