Bob Johnson Chevrolet

rear wheel brake noise? Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the pr Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the proof. Dick Farone More

well pleased Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast an Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast and the waiting room was filled with coffee, water, and pastries. More

Outstanding dealer experience! On a scale of 1-10, I rate Bob Johnson Chevrolet in Rochester MY an 11! My sales agent John Faggiano carefully listened to my wanting out of my curre On a scale of 1-10, I rate Bob Johnson Chevrolet in Rochester MY an 11! My sales agent John Faggiano carefully listened to my wanting out of my current Malibu lease in order to get into a 2018 Equinox new car lease and he came through with just the deal I was hoping for, along with Bill Kinney’s great assistance. I highly recommend everyone shopping for a Chevy visit Bob Johnson, even eastsiders in Rochester—they have a superb car selection & will make your deal work! More

My salesman Damon Brown is FANTASTIC!!!!! My salesman Damon Brown was Fantastic!! When we walked in he greeted us and then we sat down and told him what we wanted. Then in a blink of an eye wi My salesman Damon Brown was Fantastic!! When we walked in he greeted us and then we sat down and told him what we wanted. Then in a blink of an eye with George Sarkis in finance and Peter Montante in management they got the Deal Done. Damon Brown really listened to what we wanted in a vehicle and what our budget was. He got us into a 2018 Chevy Equinox and a payment right on our budget!! They were all very professional, extremly friendly and efficient, I will highly reccomend Damon Brown and the entire team at Bob Johnson Chevy to my family & friends, and I will never go to any other dealership than Bob Johnson Chevy!!! More

Oil change They were Very quick and courteous. After taking my vehicle keys they showed me where the drinks were in the waiting room. I will be coming back. They were Very quick and courteous. After taking my vehicle keys they showed me where the drinks were in the waiting room. I will be coming back. More

Okay service Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to che Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to check for a pen in shuttle van. Didn’t seem important enough to keep people waiting. Then when I paid by check, she said “I’m gonna need to see ID.” How about rephrasing to “May I please see you ID?” Oil change took longer than expected. More

Quick service Made an appointment for an oil change and I was out of there within an hour with all the required service being done . I was very satisfied with ser Made an appointment for an oil change and I was out of there within an hour with all the required service being done . I was very satisfied with service . More

New Lease Agreement Although we were not ready to turn in our lease for a new one, the timing worked out ok. Would have preferred a couple more months to decide. Although we were not ready to turn in our lease for a new one, the timing worked out ok. Would have preferred a couple more months to decide. More

Great service Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the se Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the service! More