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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
August 15, 2018
BERT!!!!!! You can build a beautiful building a service department with the newest technology but without people like Bert &Eric you have nothing.. Bob Johnson i You can build a beautiful building a service department with the newest technology but without people like Bert &Eric you have nothing.. Bob Johnson is very lucky to have Bert as part of their team !!!! The core group of employees that moved with you from stone road stand apart from the rest. When you walk into your showroom weather its their customer or not they make it a point to smile and say hello. Example Ann !!! Great experience as always Thanks Again Bert and Eric !!!! More
by markross0205
Verified CustomerEmployees Worked With
Bert Marlatt, Eric Pappert
August 15, 2018
Fast and friendly The knowledgeable and friendly staff at Bob Johnson’s took care of my vehicle quickly and accurately. My vehicle was left clean and they listened to m The knowledgeable and friendly staff at Bob Johnson’s took care of my vehicle quickly and accurately. My vehicle was left clean and they listened to my concerns before working on it. More
by cbakewicz05
Employees Worked With
Nicholas Delettera
August 15, 2018
Service Sucks it seems they have lost sight of the customer and they see people as numbers. Very transactional it is their way or the highway. No sense off urgency it seems they have lost sight of the customer and they see people as numbers. Very transactional it is their way or the highway. No sense off urgency to help the customer. People just want to make a sale and hit their number. More
by Arabci
Employees Worked With
John Brest, Rich Held, Dan Hovsepian, Steve Levine, Damon Brown
August 15, 2018
Easy, no pressure We’ve purchased a number of vehicles through this dealership and we’ve always had great customer service without the “normal” pressure you find at oth We’ve purchased a number of vehicles through this dealership and we’ve always had great customer service without the “normal” pressure you find at other car dealerships. We will continue to use them for our future vehicles as well More
by jessicav037
Employees Worked With
Eric Pappert, Hector Padgham
August 15, 2018
Experience at Bob Johnson’s Had a great first time experience at Bob Johnson. Ben and Pete were awesome at finding the right truck for me .I would definitely recommend the dealer Had a great first time experience at Bob Johnson. Ben and Pete were awesome at finding the right truck for me .I would definitely recommend the dealership when looking for a vehicle! Thanks guys More
by jgallina107
Employees Worked With
Benjamin Collichio, Peter Montante, Jamal Griffin
August 15, 2018
Super easy Scott made the process super easy and painless. He worked hard to stay within our budget and still get a great car at the same time. Scott made the process super easy and painless. He worked hard to stay within our budget and still get a great car at the same time. More
by nmuraco
Employees Worked With
Rich Held, Scott Tam
August 15, 2018
Terrible service Customer service horrible. Scheduler horrible I had to make 2 trips because the scheduler messed up. Took 1.5 hrs for s scheduled oil change and i Customer service horrible. Scheduler horrible I had to make 2 trips because the scheduler messed up. Took 1.5 hrs for s scheduled oil change and inspection. If I didn’t get up and walk to customer service- I still may be sitting there. Was told I would have come got you a while ago but I’m the only one here doing paperwork. That’s right- my time is not important at all. More
by TMAKSYMIU
Employees Worked With
Not sure who I worked with
August 14, 2018
New car I needed to turn in my lease early due to coming close to my mileage. Everyone was friendly and did what they could to help make the experience as pai I needed to turn in my lease early due to coming close to my mileage. Everyone was friendly and did what they could to help make the experience as painless (and quick) as possible. Thank you! More
by JMH
Employees Worked With
Darwin Morillo, Dylan Love
August 14, 2018
Fantastic Everyone in the dealership were so friendly. All of employees had similes on the faces and said Hello. It was a very comfortable and relaxing exper Everyone in the dealership were so friendly. All of employees had similes on the faces and said Hello. It was a very comfortable and relaxing experience. More
by kdoss
Employees Worked With
Benny Cannavino, Bill Kinney, Peter Montante, Jamal Griffin
August 14, 2018
Very helpfully Tony and his intern were very helpful and made the experience stress free. Tony understood our needs and worked hard in getting us the best deal possi Tony and his intern were very helpful and made the experience stress free. Tony understood our needs and worked hard in getting us the best deal possible. More
by ballardbrood
Employees Worked With
Anthony Suttera
