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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

September 12, 2018

AWESOME Have been dealing with Bob Johnson for many years, And will continue to deal there even though I pass two other chevy dealers on my way. I have never More

by SSWANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt
September 12, 2018

Great service The gentlemen do the best to make sure we leave happy and they also explain the work needed to get my car fixed. I appreciate them very much. More

by DURIEL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd
September 12, 2018

Nice staff. Great costumer service I have been coming here to get my car serviced and repaired for three years. The staff is great and it's always clean and the free coffee is a plus. More

by BROWER417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
September 12, 2018

Fantastic experience as always. Just purchased our 2nd Chevrolet from Bob Johnson’s and we just love the effortless experience of purchasing a car with them. Would highly recommend More

by CURT.SNYDER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, George Sarkis, Anthony Suttera
September 12, 2018

Not well Wouldn't and didn't look into defective part that I complained for two years and did a poor job of locating the defect. Try to make me look like a idi More

by HERITAGEST01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Barty, Sean Bittner, Chris Callari, Benny Cannavino, Benjamin Collichio, Sam Cubiotti, Frank Destefano, Joeseph Grimshaw, Damon Brown, Nate Bosek-Sills
Sep 17, 2018 -

Bob Johnson Chevrolet responded

Hello! Looking at your tags it seems as if you spoke to plenty of sales people. Please contact our service manager Chris Codd at your earliest convenience.

September 12, 2018

Braking bad Took car in 1 week from purchase. Had front brakes turned, new ones on rear. Still squeak after repairs. Obviously never serviced prior to purchase. More

by TraxCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Dan Helmbold, Andy Stewart
Sep 17, 2018 -

Bob Johnson Chevrolet responded

Hello! Please contact Chris Codd our service manager as we would like to make things right for you. Thanks!

September 12, 2018

2017 Cruze brake caliper warranty fix. Car diagnosed and repair completed once part was procured. A day earlier than estimated. Phone updates throughout the process and my wife picked up t More

by MARKREEVES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
September 12, 2018

Recall Didn’t have to wait long, took car right in. Hector came over to sayhi and and to see if the car was taken car of. More

by lovelac405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, George Sarkis, Hector Padgham
September 12, 2018

Great service department Always fast and friendly. Easy to make an appointment on the app. Every oil change has been done in about an hour. Always explain everything clearly. More

by TPJOYCE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Joeseph Grimshaw, George Sarkis
September 12, 2018

Top tier service. Fast, friendly, efficient. Would recommend to all. Process was easy from start to finish. Service department called me with updates twice a day until More

by FDEGUGLIELMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Dan Helmbold, Paul Palmgreen, Christopher Sherlock
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