
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Brakes Needed my breaks fixed and bob Johnson did a great job at repairing them and in a great amount of time as well, couldn’t be happier with the results a Needed my breaks fixed and bob Johnson did a great job at repairing them and in a great amount of time as well, couldn’t be happier with the results and cost! More
A great place to shop for a car! The dealership atmosphere is warm and the staff is friendly. A far cry from some others I have seen. Further, the showroom and offices I saw were ve The dealership atmosphere is warm and the staff is friendly. A far cry from some others I have seen. Further, the showroom and offices I saw were very clean, comfortable and accessible. More
N Pressure Purchase Our salesperson Len did a great job answering all of our questions. Made us feel comfortable and confident we were getting a great deal and a great Our salesperson Len did a great job answering all of our questions. Made us feel comfortable and confident we were getting a great deal and a great vehicle. All the personnel were friendly. Great Experience. More
2.5 hour oil change I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service peopl I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service people I dealt with were nice but why would it take 2.5 hours to get my oil changed and tires rotated. More
GREAT SELECTION AND PRICING Sam was very accommodating and knowledgeable really knew his product. Found what I wanted and had it ready when I returned to pick it up. Thanks again Sam was very accommodating and knowledgeable really knew his product. Found what I wanted and had it ready when I returned to pick it up. Thanks again Sam for you and your team. More
Wonderful customer service Everyone from sales to service gives outstanding customer service. Had many different styles to choose from. Dealership is always busy but still someo Everyone from sales to service gives outstanding customer service. Had many different styles to choose from. Dealership is always busy but still someone goes out of their way to acknowledge you. More
Great dealership. Bob Johnson Chevrolet doesn't disappoint. They offer excellent service, good price, quality people. This is the second vehicle that I have purchased Bob Johnson Chevrolet doesn't disappoint. They offer excellent service, good price, quality people. This is the second vehicle that I have purchased from them. Benny Canavino is the BEST automotive salesperson in Rochester. More
Nice time getting the recall done Excellent service with quiet waiting accommodations. Had to go in for a few simple fixes. Provided honest feedback for my questions as well. Will defi Excellent service with quiet waiting accommodations. Had to go in for a few simple fixes. Provided honest feedback for my questions as well. Will definitely be coming back! More
Horrible service My car was taken in for service and 2 months later nothing was resolved or fixed. I was given a quote and when my insurance company attempted to conta My car was taken in for service and 2 months later nothing was resolved or fixed. I was given a quote and when my insurance company attempted to contact the department to get diagnosis to fix it under my mechanical breakdown warranty they never returned their call so no work was ever peformed on my car and to top it off I drove it in there and when I picked it up the car wouldn't move so it had to be towed out. I am going to be filing a complaint with the better business bureau due to the way the situation was handled and the lies that the service rep and manager told. More
excellent great service, and friendly great price and lots of cars to pick from clean friendly show room no presuser sales,quick deliever, andgood nerd great service, and friendly great price and lots of cars to pick from clean friendly show room no presuser sales,quick deliever, andgood nerd team More