
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
New car purchase My husband and I purchased 2 volts. Our experience was a pleasure. Our salesman Chris Calliri was nice,professional and knowledgeable. Also the credit My husband and I purchased 2 volts. Our experience was a pleasure. Our salesman Chris Calliri was nice,professional and knowledgeable. Also the credit manger Eric was friendly and explained everything to us. Thanks to all for making our first purchase a pleasant experience. Sue DelConte More
Chevy Equinox Satisfaction When I came to the dealership i was there merely to pick up my lease agreement on a Trax i was leasing and looking to trade in on a new lease. I had p When I came to the dealership i was there merely to pick up my lease agreement on a Trax i was leasing and looking to trade in on a new lease. I had planned to lease from an entirely different dealership and when everything was said and done. I found myself leasing my 5th Chevy from Bob Johnson Chevrolet. Apparently, I'm hooked and happy!:) lol More
Customer Service I did have a few issues with my new vehicle however Benny was exceptional in communicating where we were with the process. When my vehicle was finally I did have a few issues with my new vehicle however Benny was exceptional in communicating where we were with the process. When my vehicle was finally delivered they came to me with the vehicle and were so kind and apologetic for the issues that came up. I would recommend Bob Johnson Chevrolet to anyone for their new vehicle!! More
Dealership service My service was free under my Complete Care Credit. It included oil change, filter, rotate tires, 27 point inspection, check and top off all reservoirs My service was free under my Complete Care Credit. It included oil change, filter, rotate tires, 27 point inspection, check and top off all reservoirs. I would recommend an appointment for faster service. Coffee, bananas, Wi-Fi , and couches in waiting area. More
Corvette service for first time They are accurate, friendly, timely and HONEST... I have used many dealerships in the past, but Bob Johnson Chevy is the best!! They are at the top of They are accurate, friendly, timely and HONEST... I have used many dealerships in the past, but Bob Johnson Chevy is the best!! They are at the top of my list for recommendations. More
Buyer Beware BUYER BEWARE Bought a used 2017 CTS in May 2018, love the car. In October, called because of a rumbling/thrum in the tires at highway speeds (which BUYER BEWARE Bought a used 2017 CTS in May 2018, love the car. In October, called because of a rumbling/thrum in the tires at highway speeds (which had been there the whole time, I just didn't have the time to take it in to get it checked). Took it in to get it checked out, and the tires have shifted belts in the back pair and are chopped in the front. Salesperson who sold the car isn't there anymore, Sales Manager Anthony won't do anything. Not only did the sales slip (and the price I paid - IN CASH) show that the car had 1,200 miles less than what I picked it up at (slip showed 22,000 car had 23,200 when I picked it up) but apparently came with not just junk runflats, but damaged junk runflats. They offered to cover mounting & balancing, but the $1000 in tires would be on me. Pretty sure that extra 1,200 miles on a used car would probably be worth something, but I guess not. I'll never use them again. More
Very satisfied, our second purchase this past year. Benny, our salesman did an excellent job helping us with everything. However, our Equinox came with one FOB. Dealer said there was a shortage of them. Benny, our salesman did an excellent job helping us with everything. However, our Equinox came with one FOB. Dealer said there was a shortage of them. That’s not on dealer or salesman but on GM. Everything else was Great!!! More
Satisfied I enjoy taking my vehicles to Bob Johnson for service because I know that the outcome will be a complete repair at a reasonable price every time. I enjoy taking my vehicles to Bob Johnson for service because I know that the outcome will be a complete repair at a reasonable price every time. More
Fast easy service I took advantage of the fact that my work has an exchange with the dealer, so I get a discount and they pick up and drop my car off when done..highly I took advantage of the fact that my work has an exchange with the dealer, so I get a discount and they pick up and drop my car off when done..highly recommend More
Excellent Everyone at Bob Johnson was more than helpful!. I found exactly what I wanted for the best cost and everyone was more than accommodating with the whol Everyone at Bob Johnson was more than helpful!. I found exactly what I wanted for the best cost and everyone was more than accommodating with the whole process. 👍🏻👍🏻👍🏻👍🏻 More