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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

November 08, 2018

Long wait for inspection Had a 2;00 appointment for inspection. Didn’t even start the car until around 3:30 even though I was told car was out back getting ready when I can st More

by mikegny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Nov 16, 2018 -

Bob Johnson Chevrolet responded

I apologize about your wait time. I hope to provide some consolation by telling you that our new quick service department will be open soon and all the wait times will be decreased!

November 08, 2018

Very helpful, especially for a first time car lease Everyone I met with was so helpful, I would highly recommend anyone to this dealership. Love my first car, glad it’s from this dealership More

by Emily K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Knapp, Dan Hovsepian, Dustin Jewell
November 07, 2018

2018 Treverse Great buying experience from start to finish.Top notch sales and support staff. Couldn't have went smoother. Thanks Len! Number 1 Chevy dealer in the More

by 2018 Treverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Bill Simpson, Lenny Zaccaglino, Gary Bains
November 07, 2018

Lease purchase Car purchases can be very stressful. I did most of my buying via text communication. Made my life so much easier. Staff is VERY friendly and helpfu More

by castle50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lakis, George Sarkis, Gary Bains
November 07, 2018

Awesome The staff at bob johnson goes above and beyond giving you all the details before going through the process of signing and full run down of your vehicl More

by cwatt4298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Schultz
November 07, 2018

Crazy wait I made an appointment for 7:30am to get an oil change. When I showed up there were @20 cars already in line and I was told it was first come first se More

by APRIL.TELLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
Nov 16, 2018 -

Bob Johnson Chevrolet responded

I apologize for your wait time. We are opening up a quick service department in which you won't need to get out of your car and the oil changes will be 20 minutes or less, so please be patient with us. Thank you!!

November 07, 2018

awesome Andrew and paul the corvette mechanic took great care of me and my 90K Z06.they treated me and my Z with care and respect. More

by MINUTEMAN17762009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Benny Cannavino, Christopher Codd, Ray Mitchell
November 06, 2018

Very happy I was treated with respect and it was a great experience to deal with Daniel. I never shopped, bought and picked up a vehicle in less than four hours. More

by JED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hovsepian, Eric Pappert, Brady Schultz, Gary Bains
November 06, 2018

First Time Buyer The salesman was excellent to work with. The dealership had incredible inventory. We drove 4 1/2 hours and would do so again! Daniel Hovespian made More

by lmckchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hovsepian
November 06, 2018

continued disappointment xxxx poor a car with 32k miles on it and you tell me my brakes all need to he replaced and it's not covered under warranty. xxxx this place More

by SLEEPWALKER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Barty, Chris Callari, Benny Cannavino, Benjamin Collichio, Sam Cubiotti, Frank Destefano, Joeseph Grimshaw, Nate Bosek-Sills, Karl Dilcher, Brian Antinore
Nov 16, 2018 -

Bob Johnson Chevrolet responded

Hello! I apologize about your experience, that is not the service that we usually provide. Please feel free to call in and ask for Chris Codd our service manager, and we will make things right.

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