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Bob Johnson Chevrolet
Rochester, NY
2,868 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,868 reviews
July 16, 2018
Okay service Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to che Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to check for a pen in shuttle van. Didn’t seem important enough to keep people waiting. Then when I paid by check, she said “I’m gonna need to see ID.” How about rephrasing to “May I please see you ID?” Oil change took longer than expected. More
by DHUUSSEN
Verified CustomerEmployees Worked With
Not sure on names.
Helpful July 16, 2018
Quick service Made an appointment for an oil change and I was out of there within an hour with all the required service being done . I was very satisfied with ser Made an appointment for an oil change and I was out of there within an hour with all the required service being done . I was very satisfied with service . More
by John
Employees Worked With
July 16, 2018
New Lease Agreement Although we were not ready to turn in our lease for a new one, the timing worked out ok. Would have preferred a couple more months to decide. Although we were not ready to turn in our lease for a new one, the timing worked out ok. Would have preferred a couple more months to decide. More
by heckathorn
July 16, 2018
Great service Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the se Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the service! More
by Julie F
Employees Worked With
Benjamin Collichio
July 16, 2018
Oil Change Great Service! Nice place to do business. Only place I will buy my cars from. Good people who are polite and very helpful. All good! Great Service! Nice place to do business. Only place I will buy my cars from. Good people who are polite and very helpful. All good! More
by MAKAT27
Employees Worked With
July 16, 2018
New tire Excellent service- easy quick and convenient. They did a great job and were extremely courteous. The whole team was responsive speedy and helpful in o Excellent service- easy quick and convenient. They did a great job and were extremely courteous. The whole team was responsive speedy and helpful in ordering and replacing my tire! Not sure of the name but it was a nice gentleman who helped me out. More
by MREGNA
Employees Worked With
Other Employees :
Nicholas Delettera, Mark Jenkins, Steve Kerr, Paul Palmgreen, Rocco Pellegrino
July 16, 2018
2012 Volt Issues Excellent service. Kept me informed, offered me a car to use while my car was being worked on. No complaints. Did not have to wait to see a service Excellent service. Kept me informed, offered me a car to use while my car was being worked on. No complaints. Did not have to wait to see a service agent and when I did it was efficient and friendly. Highly recommend. More
by JS
Employees Worked With
July 16, 2018
Service Department Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure to deal with. More
by Denise.BROWN32
July 16, 2018
Amazing! Anthony helped me get the truck of my dreams and the n.e.r.d. squad was so great in helping set up my vehicle! Anthony helped me get the truck of my dreams and the n.e.r.d. squad was so great in helping set up my vehicle! More
by alyssaposner
July 16, 2018
Custome Review I wish I had been better explained what was wrong with my vehicle. As a customer I am not a trained mechanic so I have only the word of the advisor to I wish I had been better explained what was wrong with my vehicle. As a customer I am not a trained mechanic so I have only the word of the advisor to go by. The service advisor tried to add work to my order that was recently completed, because vehicle maintenance is very expensive it would be best not to feel rushed when making an important decision. More
by ADAME52555
Employees Worked With
