Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,868 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,868 reviews
August 17, 2018
Thank You Bob Johnson They made this buy so easy and quick. I was helped through every step so that no time was wasted. Everyone who helped me was professional and kind. They made this buy so easy and quick. I was helped through every step so that no time was wasted. Everyone who helped me was professional and kind. More
by Corey Zorn
Helpful August 17, 2018
It seemed at first that I might get out in an hour from my 6,000 servicing of a 2017 Cruze. At the end of the hour (and only then) I was told that I would need a tire that I might get out in an hour from my 6,000 servicing of a 2017 Cruze. At the end of the hour (and only then) I was told that I would need a tire replacement (after 11,000 miles or so). That took another hour, and an alignment, with an added bill of 240. I was not happy and still am not. More
by Ron Hilton
Verified CustomerEmployees Worked With
Cannot remember
August 16, 2018
Oil change Everytime I do a walk in, they get me in quick and everyone is super nice. I definitely recommend bob Johnson service plus they check everything else. Everytime I do a walk in, they get me in quick and everyone is super nice. I definitely recommend bob Johnson service plus they check everything else. More
by SAUNDERS_M94
Employees Worked With
August 16, 2018
A great Dealership Good friendly people, great selection and service. The facility is clean and comfortable. If you are waiting for your vehicle they give you a pretty g Good friendly people, great selection and service. The facility is clean and comfortable. If you are waiting for your vehicle they give you a pretty good estimate of the wait and keep y informed of the progress. More
by rs1962
August 16, 2018
Great sales man It was a great experience and I recommend anyone to go to Bob Johnson every one was great and for my next purchase I will be coming back It was a great experience and I recommend anyone to go to Bob Johnson every one was great and for my next purchase I will be coming back More
by LOVETRO152
Employees Worked With
Rich Held, Jonathan Hillengas
August 16, 2018
Oil change and nys inspection Excellent service, got me in and out very quick. Very pleased with the friendliness and polite staff. They walked me through the whole process and gav Excellent service, got me in and out very quick. Very pleased with the friendliness and polite staff. They walked me through the whole process and gave me options on what is going to have to be fixed in appointments coming up More
by KHETZER84
Employees Worked With
August 16, 2018
Excellent Tony was amazing to work with. I feel like I got a great deal and I was in good hands. I left feeling informed and excited about my new vehicle. Tony was amazing to work with. I feel like I got a great deal and I was in good hands. I left feeling informed and excited about my new vehicle. More
by Stacie0324
August 16, 2018
Quick and painless Michael listened to what I wanted, got me a great deal and didn't waste time. Great experience. The selection and system at Bob Johnson makes it easy Michael listened to what I wanted, got me a great deal and didn't waste time. Great experience. The selection and system at Bob Johnson makes it easy to get what you want at a great price. More
by ABUCELLA22
August 15, 2018
Efficient and painless truck purchase Staff was helpful and completed the transaction rapidly. I would definitely purchase another vehicle from Bob Johnson Chevrolet. Pricing was transpar Staff was helpful and completed the transaction rapidly. I would definitely purchase another vehicle from Bob Johnson Chevrolet. Pricing was transparent, financing easy, and the staff was clearly motivated and had the customer's interests in mind. More
by jrsokolowski
August 15, 2018
Great experience Andy was very helpful and able to get both myslef and husband into new leases at agreeable prices. We are repeat customers and will continue to be. Andy was very helpful and able to get both myslef and husband into new leases at agreeable prices. We are repeat customers and will continue to be. More
by jnlcavallaro
Employees Worked With
Andy Stewart
