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Bob Johnson Chevrolet

Rochester, NY

4.2
2,866 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,866 reviews

November 01, 2018

Very good Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to p More

by Chris123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Lakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jadwin Hart, Dustin Jewell
November 01, 2018

Warning lights I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed More

by PAYTON_DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Codd
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Took 2 hours for an inspection oil change😩 Took too long for an inspection / oil change had a 1030 am appt left there at 145. And overall i left there angry and frustrated.sales department is B More

by Chewey 62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sherlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Stahl, Stephen Johnson, Dustin Jewell
November 01, 2018

Let us down when we needed them most, oil change takes way t Have had multiple issues with the Bob Johnson service department. Can take a week or two to get an appointment for an oil change and often have to res More

by mhamelink177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Codd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Bob Johnson Chevrolet responded

Hello! I apologize about your wait times and scheduling conflict. Our new service department will be open very soon and you will never have to wait more than 20 minutes! Thank you for your patience with us.

October 31, 2018

excellent customer service This is my second time leasing a vehicle from Bob Johnson, my salesman both times being Zach LaValley. Zach was very knowledgeable, professional and a More

by RCAV429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Quick and transparent service Lenny provided excellent service and never once made me feel pressure to buy anything. I would do deal with him in a heart beat. Thanks again! More

by bmd07412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Zaccaglino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Love
October 31, 2018

Awesome Great new car. The salesman was great. Made sure all my needs were met. Went above and beyond for me and my family. Will always shop bob johson More

by GREGWYNINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Zaccaglino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Great Salesman Mike Barty did an excellent job getting me the best deal possible. My wife and I both leased cars from him and would do it in the future. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barty
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

great car-buying experience Great customer service and thorough explanation for leasing costs. Fastest turn around in leasing ever! Nice overview on all the car’s features, as we More

by Trax4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Truck Lease Worked with Anthony and Dean on a Silverado Truck lease. Great to work with, would definitely recommend to friends and family. Bob Johnson’s staff was More

by Jessranro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Suttera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
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