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Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very good Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to p Everyone was very helpful and friendly. I had a great experience and found everyone that I worked with very helpful and knowledgeable. I was able to purchase the exact vehicle I wanted. More
Warning lights I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed I kept getting my Truck back with service warning on it like Check engine and washer fluid low leveL I was ther for an oil change and the tech noticed that my washer fluid container was leaking and they replaced it. The check engine light was on for a repair that was done just 3 or 4 months ago by your service department. The problem I have is that I was given a truck back twice with service and warning lights and no one told or did anything about it. This truck was bought at BJ and only serviced at Bj . More
Took 2 hours for an inspection oil change😩 Took too long for an inspection / oil change had a 1030 am appt left there at 145. And overall i left there angry and frustrated.sales department is B Took too long for an inspection / oil change had a 1030 am appt left there at 145. And overall i left there angry and frustrated.sales department is Bob Johnsons strongest asset . More
Let us down when we needed them most, oil change takes way t Have had multiple issues with the Bob Johnson service department. Can take a week or two to get an appointment for an oil change and often have to res Have had multiple issues with the Bob Johnson service department. Can take a week or two to get an appointment for an oil change and often have to reshuffle it because of a conflict which puts you off another week or two. Oil change takes way too long, last one was about an hour and a half. When we needed them the most we couldn’t get the cars in for service and had to take them elsewhere. One was a cracked piston on a 1 year old car that I had to take elsewhere and the other was a dead battery still under warranty which they wouldn’t cover because I took it somewhere else. I have been getting new cars via lease to not have these issues. During 1 oil change they spilled oil all over the engine compartment, tried to clean it but I still had oil on my garage floor and had to put cat litter down. More
excellent customer service This is my second time leasing a vehicle from Bob Johnson, my salesman both times being Zach LaValley. Zach was very knowledgeable, professional and a This is my second time leasing a vehicle from Bob Johnson, my salesman both times being Zach LaValley. Zach was very knowledgeable, professional and answered any questions I had. He did not rush me in any way to make a decision, very pleasant when I scheduled an appointment to return the following day to tell him my decision. I will return to Bob Johnson in the future because of Zach. I also was impressed with George Sarkis and his efficiency in financeI thank you for the excellent service. More
Quick and transparent service Lenny provided excellent service and never once made me feel pressure to buy anything. I would do deal with him in a heart beat. Thanks again! Lenny provided excellent service and never once made me feel pressure to buy anything. I would do deal with him in a heart beat. Thanks again! More
Awesome Great new car. The salesman was great. Made sure all my needs were met. Went above and beyond for me and my family. Will always shop bob johson Great new car. The salesman was great. Made sure all my needs were met. Went above and beyond for me and my family. Will always shop bob johson More
Great Salesman Mike Barty did an excellent job getting me the best deal possible. My wife and I both leased cars from him and would do it in the future. Mike Barty did an excellent job getting me the best deal possible. My wife and I both leased cars from him and would do it in the future. More
great car-buying experience Great customer service and thorough explanation for leasing costs. Fastest turn around in leasing ever! Nice overview on all the car’s features, as we Great customer service and thorough explanation for leasing costs. Fastest turn around in leasing ever! Nice overview on all the car’s features, as well as apply play, on-star and the rewards program. More
Truck Lease Worked with Anthony and Dean on a Silverado Truck lease. Great to work with, would definitely recommend to friends and family. Bob Johnson’s staff was Worked with Anthony and Dean on a Silverado Truck lease. Great to work with, would definitely recommend to friends and family. Bob Johnson’s staff was very professional and helpful. More