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Bob Johnson Chevrolet West - Service Center

Spencerport, NY

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78 Reviews

78 Reviews of Bob Johnson Chevrolet West - Service Center

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March 05, 2019

Great friendly service Everyone was so friendly. Especially Cindy. She is always so friendly and really knows her stuff. She makes you feel at home. Service was great and fa More

by czar61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy in service reception
March 05, 2019

good service but had appt. 3/4 toke 3hrs before i got out always get good service like I said expect on 3/4 had to wait 3hrs didn't out till 9;30 never had to wait that long for service More

by HOUSEGUEST53@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cherly ladd she is always good to me
March 04, 2019

Great Had oil change and tire rotation. It was free first one. I have a lease 2019 traverse. Everything was awesome. :) Prompt / friendly / good service More

by tja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Mellenthine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Berg in service.
February 28, 2019

Great Good service ! Been coming here for service for 10 years. Happy with the service and Cindy Ladd! My vehicle has 135,000 miles on it and the service k More

by tcaracci15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Ladd
February 22, 2019

good service working w/service was good and service was done in fast pace time w/waiting room very good and hope next service be the same experience. More

by rodolfostolfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bassett
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2019

Inspection Truck was inspected very completely and everyone was Very polite and knowledgeable. They also fixed my tire That had metal piece in it and put back More

by ktruelso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
February 16, 2019

Oil Change and Tire Rotation Great, quick service! Even let me know I could get a $15 rebate on my oil change when I was checking out...I had no idea! More

by drotoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cooper, Cashier (don't remember her name)
February 12, 2019

Very good Cindy Ladd makes it a great experience! She returns calls in a timely matter, schedules visit at my convenience. Cindy is always answers all my questi More

by ronferrara16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Ladd / Mechanic Steve
January 29, 2019

Service First time at the service center and it went really well. Everyone was friendly and service was done in a quick matter. So far so good. More

by bporter10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

Great service The few issues I addressed at xx in, were taken care of and I was kept in the loop from start to finish. Always great service More

by fig1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was greeted at service xx in
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