Bob Johnson Chevrolet West
Spencerport, NY
Filter Reviews by Keyword
By Type
161 Reviews of Bob Johnson Chevrolet West
Great experience It was a pleasure to work with Steve & Scott, they worked out a great deal for a great vehicle. I would highly recommend them to help anyone on a grea It was a pleasure to work with Steve & Scott, they worked out a great deal for a great vehicle. I would highly recommend them to help anyone on a great deal. More
Great Good service ! Been coming here for service for 10 years. Happy with the service and Cindy Ladd! My vehicle has 135,000 miles on it and the service k Good service ! Been coming here for service for 10 years. Happy with the service and Cindy Ladd! My vehicle has 135,000 miles on it and the service keeps it running. More
good service working w/service was good and service was done in fast pace time w/waiting room very good and hope next service be the same experience. working w/service was good and service was done in fast pace time w/waiting room very good and hope next service be the same experience. More
A very good experience Working with Brian and Ian made my car buying experience much better then I expected. They were friendly, informative and were tuned into what I need Working with Brian and Ian made my car buying experience much better then I expected. They were friendly, informative and were tuned into what I needed and could afford. They worked with me to get the vehicle that I was interested in. More
Inspection Truck was inspected very completely and everyone was Very polite and knowledgeable. They also fixed my tire That had metal piece in it and put back Truck was inspected very completely and everyone was Very polite and knowledgeable. They also fixed my tire That had metal piece in it and put back on my truck More
Thank you Matthew!!! My fiance and I already knew the car we wanted , with check in hand and from the moment we walked in we met Matthew and so happy we did. He showed us My fiance and I already knew the car we wanted , with check in hand and from the moment we walked in we met Matthew and so happy we did. He showed us the Jeep we wanted, let us test drive it and heard what we wanted to do. He made it happen. We got the Jeep we wanted from the get go. He showed professionalism as well as being funny and friendly with us and our kids. I would recommend anyone to go see Matthew at Websmart. More
6 hour Lease experience was amazing. See why below I went there to finalize a lease return and accept a new vehicle - a 2019 Equinox with driver side electric seat. All the paperwork was completed, in I went there to finalize a lease return and accept a new vehicle - a 2019 Equinox with driver side electric seat. All the paperwork was completed, including temporary insurance cards When Travis opened the door, with one look, I said: "This is a manual driver's seat. I cannot take possession." After a moment of silence, Travis voiced the first of many apologies. I said: "Thanks Travis. I'll go call my wife while you figure out what to do." That triggered an amazing coordinated attack from Travis, his manager, the finance guys and even the insurance company. When they located a replacement, all the paperwork had to be redone - after all, it was a different VIN #. Yes, It did take six hours. But the result was that I actually drove away in a 2019 Equinox that had the electric seat - and was the same color we chose.I was DELIGHTED! Travis and the entire Websmart Chevrolet team provided an amazing experience for me. I strongly urge you to see Travis Gillespie when you need a new Chevy. Your experience will be amazing too! I would gladly have name each person individually. Just see Travis! More
Oil Change and Tire Rotation Great, quick service! Even let me know I could get a $15 rebate on my oil change when I was checking out...I had no idea! Great, quick service! Even let me know I could get a $15 rebate on my oil change when I was checking out...I had no idea! More
Great experience Steve, Scott & Joe did a great job giving me all the information I needed to make my decision. They were very flexible in negotiation what I needed. Steve, Scott & Joe did a great job giving me all the information I needed to make my decision. They were very flexible in negotiation what I needed. More
Overall great experience It was a very exciting experience with getting my new Equinox. The salesman was very knowledgeable and helpful. The environment was great and everyone It was a very exciting experience with getting my new Equinox. The salesman was very knowledgeable and helpful. The environment was great and everyone was very professional! More