Bob Johnson Chevrolet West
Spencerport, NY
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161 Reviews of Bob Johnson Chevrolet West
I had a great experience everyone involved was top notch I gave a 5 star rating to the guys at websmart Chevrolet for a few reasons. First impressions means alot and as soon as I walked in the door I felt at I gave a 5 star rating to the guys at websmart Chevrolet for a few reasons. First impressions means alot and as soon as I walked in the door I felt at home everyone was friendly and not pushy travis listened to everything I was looking for and found the perfect match. I'm actually looking forward to the next time I need a new ride i wont go anywhere else. More
Awesome My salesman, Travis, was great. He showed us all of our options on buying my new Equinox. He also was very knowledgeable about all the options of my My salesman, Travis, was great. He showed us all of our options on buying my new Equinox. He also was very knowledgeable about all the options of my new vehicle. Kevin Berg, my serviceman, is always extremely helpful and always goes above and beyond with my service. I am a return customer and as long as my guys are there I will continue to call Doan MY dealer I am a repeat customer and they always make me feel important and take great care of me. More
Easy transaction I got a great price and the entire sales process went smoothly. I would buy my next vehicle from this dealership and refer my family/friends here. I got a great price and the entire sales process went smoothly. I would buy my next vehicle from this dealership and refer my family/friends here. More
Thoughtful Caring From beginning to end they were eager to answer questions and find the right car for me. By yhe time I left, I felt like family. From beginning to end they were eager to answer questions and find the right car for me. By yhe time I left, I felt like family. More
Phenomenal Saleswoman Sam G. worked with me to find the perfect vehicle! She made me feel comfortable and established a great report from the moment I walked in. It felt Sam G. worked with me to find the perfect vehicle! She made me feel comfortable and established a great report from the moment I walked in. It felt like she was invested in my quest to find a different vehicle and she was there every step of the way. Sam answered every question I had. If she didn't know the answer, she would find it. She was extremely friendly and knowledgeable about the different trim lines and features of each vehicle I was interested in. I never felt pressured to purchase anything from her. It was more about her helping me get what I needed out of a vehicle and not "making the sale". She might be a car saleswoman by trade, but she sold herself first! It was truly a people-helping-people experience. More
Have a fantastic saleman I worked with DW getting my new 2019 Equinox. He was a fantastic salesman and did everything and more to help me with my decidion. I love my new veh I worked with DW getting my new 2019 Equinox. He was a fantastic salesman and did everything and more to help me with my decidion. I love my new vehicle. Thank you DW. More
Lengthy and dissappointed I was there for over 2 hours for an oil change and tire rotation. I arrived and was told my alignment was off which I kind of find hard to believe bec I was there for over 2 hours for an oil change and tire rotation. I arrived and was told my alignment was off which I kind of find hard to believe because I have 12k miles on my truck. Relying on technology to find issues with vehicles to me seems a little concerning. I would have liked to see a tech actually diagnose this rather than drive though two digital towers. Even with this, I would have expected to be out within an hour or an hour and a half. More
sales The salesperson was experienced, friendly and genuinely interested to make sure I purchased what I wanted and kept the sale within my desired price ra The salesperson was experienced, friendly and genuinely interested to make sure I purchased what I wanted and kept the sale within my desired price range. More
Great service Easy to schedule service with a quick phone call. Email reminder for the appointment was nice. Tech Bill Swartz followed up after service to let us Easy to schedule service with a quick phone call. Email reminder for the appointment was nice. Tech Bill Swartz followed up after service to let us know our vehicle was in great shape. More
Excellent Brian & the team went above & beyond to help me get into my Equinox. We have purchased/leased multiple vehicles from him & we will be back! Brian & the team went above & beyond to help me get into my Equinox. We have purchased/leased multiple vehicles from him & we will be back! More