Bob Johnson Chevrolet West
Spencerport, NY
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161 Reviews of Bob Johnson Chevrolet West
needed minor work My 2011 Silveradoo needed the NYS inspection and the tires rotated to keep the Tires for life policy, purchase from Doan Chevrolet before they changed My 2011 Silveradoo needed the NYS inspection and the tires rotated to keep the Tires for life policy, purchase from Doan Chevrolet before they changed to websmart Chevrolet.The service dept is open late at night and was able to get me right in.Thanks More
Premium customer service The internet lead specialist and salesman were especially helpful and accommodating. The entire car buying experience with them was enjoyable, fast, The internet lead specialist and salesman were especially helpful and accommodating. The entire car buying experience with them was enjoyable, fast, easy, and fair. No hassle, no pressure. More
Awesome After my experience there ,I will go no where else ,absolutely love my new vehicle,,the process was so easy and enjoy the stress free atmosphere,thank After my experience there ,I will go no where else ,absolutely love my new vehicle,,the process was so easy and enjoy the stress free atmosphere,thank you for makeing my experience awesome More
Great service No pressureto lease, awesome sales rep. Websmarts as a whole is courteous. Websmart is very peaceful and customer service has always had my car ready No pressureto lease, awesome sales rep. Websmarts as a whole is courteous. Websmart is very peaceful and customer service has always had my car ready when they said it would be done. More
Fantastic start to finish Very professional staff and extremely customer focused. have and will continue to recommend Websmart to friends and family. Can't say enough good thi Very professional staff and extremely customer focused. have and will continue to recommend Websmart to friends and family. Can't say enough good things about this experience. TRUST factor is huge More
Found more than what was asked I took my car in for an inspection, and the service technician was able to find a very serious problem with the wheel hub bearings. We were able to wo I took my car in for an inspection, and the service technician was able to find a very serious problem with the wheel hub bearings. We were able to work everything out and they got my car back ad working again in a quick and timely manner. More
Fantastic start to finish Don Witherell is an outstanding representative for Websmart Chevrolet. He is personable, cares for his customers and has our best interest in mind at Don Witherell is an outstanding representative for Websmart Chevrolet. He is personable, cares for his customers and has our best interest in mind at all times. Biggest thing about DW is I TRUST him. More
Trust not fear I had been to another dealership a few days before. Left me traumatized from the pressure and tactics. Took a few days to recover and go back out ther I had been to another dealership a few days before. Left me traumatized from the pressure and tactics. Took a few days to recover and go back out there. I went to Websmart Auto and saw Mike Dorsett who I had leased a car from previously. I was immediately at ease. It’s his business to sell cars but he also has the customers needs and limitations in mind. Patiently listens and gives you the best deal possible. And Joe, the financial manager is also a wonderful guy who goes the extra mile and offers options and lets you decide, no pressure. I feel blessed with my car purchase. More
It's like leasing a car from a friend! Our salesperson, Brian Bassett was very friendly and knowledgeable. Very smooth transaction. Everyone we've dealt with at Websmart Chevy has been aw Our salesperson, Brian Bassett was very friendly and knowledgeable. Very smooth transaction. Everyone we've dealt with at Websmart Chevy has been awesome! We will recommend this Dealership and Brian Bassett to our family and friends! More
Never answers the phone Tried calling to get my daughter's car in for scheduled maintenance - never answer the phone - Had to actually drive my truck to the dealer to sched Tried calling to get my daughter's car in for scheduled maintenance - never answer the phone - Had to actually drive my truck to the dealer to schedule my own maintenance appt. - very poor customer service. More